Family Hub Navigator Role

Job reference

REQ6382

Date posted

25/11/2025

Application closing date

09/12/2025

Location

Various locations across Leicester City

Salary

£32,061 - £34,434 Per Year

Package

Total benefit value (includes pension contribution and full holiday entitlement): £46,953

Contractual hours

37

Basis

Full time

Job category/type

Childrens Social Care

Job description

Full Time / 37 Hours Per Week / Fixed Term for 12 months

This is an exciting opportunity to play a key role in supporting families across Leicester City. As a Family Hub Navigator, you'll act as the first point of contact for parents, carers, and young people accessing support through the Family Hubs. Join are dynamic and vibrant Family Hubs team, to provide guidance, information, and signposting to help families access the right services at the right time, promoting early help and improving outcomes for children and families.

The dedicated team includes a group of professionals working collaboratively to deliver the national Family Hub model. Comprising of Family Hub Leads, Navigators, Outreach Workers, and Administrative Support Officers, who work in partnership with health, education, and voluntary sector organisations.

The team's key focus areas include developing integrated services for families, enhancing access to early years and parenting support, and strengthening community engagement across Leicester's neighbourhoods.

This is a full time, fixed term position working 37 hours a week Monday to Friday, with the occasional evening or weekend work as required (for 12 months). The Family Hubs team operates a blended working model, with staff based both within community settings and across Family Hub sites.

You'll work closely with families in their local communities — engaging with schools, early years settings, GP practices, and partner agencies — as well as attending hub meetings and planning sessions to support joined-up service delivery.

What you'll need

As a motivated and approachable individual who is passionate about supporting families and improving outcomes for children and young people. You'll have experience of working with children, young people, and families in a community, education, or early help setting. In addition, you'll have knowledge of local family support services and an understanding of the challenges families may face.

You'll have strong interpersonal and communication skills, with the ability to build trust and positive relationships. Within this role you'll have autonomy in your own work but must also have the ability to work collaboratively with professionals from a range of agencies. As someone who has good organisational and problem-solving skills you'll be able to prioritise competing workloads.

The ideal candidate will have a commitment to promoting equality, diversity, and inclusion in all areas of work.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page.

If you'd like to have a chat before applying, feel free to contact Charlotte Baker at

Interview/Assessments will take place on w/c 15th December 2025.