Digital Designer

The Underfloor Heating Store are seeking a Digital Designer to be responsible for designing user-friendly, visually impactful assets across our eCommerce websites and digital marketing channels.

The Role:

As a Digital Designer you will be responsible for designing web content blocks, homepage banners, campaign pages, UX components, and promotional assets, helping shape the customer journey across desktop and mobile. You'll also support wider marketing efforts with email graphics, social creatives, and digital ad visuals.

Key Responsibilities:

• Design on-brand assets for our websites, including homepage banners, promotional tiles, UX components, and content sections
• Support UX/UI improvements across landing pages and customer journeys (desktop & mobile)
• Collaborate with the eCommerce and development teams to implement design changes that enhance usability and performance
• Create digital graphics for email campaigns, paid ads, and social content
• Contribute to A/B testing ideas for visual elements and calls-to-action
• Maintain brand consistency across all digital touchpoints while pushing creative boundaries
• Work from briefs and performance feedback to iterate and improve asset performance
• Manage multiple design tasks efficiently with strong attention to detail

This is primarily a hybrid-based role. You should be based in the UK and our Head Office is based in Basildon.

You:

You'll live and breathe our digital-first ethos, with a proactive and "can-do" approach to Digital Design. You'll enjoy working collaboratively with the wider Digital & IT team and you'll be committed to acting with integrity and honesty in everything you do.

Skills and competencies:

• Strong portfolio showcasing UX/UI design and responsive web assets
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD) and/or Figma
• Good understanding of eCommerce layout principles and conversion-focused design
• Familiarity with HTML/CSS (basic understanding is beneficial for collaboration)
• Strong visual storytelling and typography skills
• Experience designing assets for Shopify or other eCommerce platforms (preferred)
• Able to interpret briefs and data to guide design decisions

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Building Products, Customer Journey, Digital Designer, Online Retail, Online Trading, Plumbing & Heating, Retail, UI Design, User Experience, User Design, UX / UI Optimisation, UX Design.

Us:

The Underfloor Heating Store is a leading provider of innovative and energy-efficient Underfloor Heating solutions. We pride ourselves on delivering high-quality products, exceptional customer service, and expert technical support. Our mission is to make homes and businesses more comfortable, sustainable, and enjoyable.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.