Operations Director

About Fieldway:

Fieldway Group are a leading contractor specialising in fire safety within the local authority sector. Founded in the heart of Liverpool, our business has become a shining example of success and innovation. From humble beginnings, our journey has grown into a driving force by consistently delivering and achieving impressive milestones, with more to come.

Operating under three core specialisms – Fieldway Compliance, Fieldway Consulting and Fieldway Coatings & Fire Protection, we've built a brand and reputation we're extremely proud of, all thanks to our hard-working team of highly skilled and professional people.

It's an exciting time for Fieldway. We have a busy pipeline and strong targets ahead. If you're ambitious, and keen for joining a scaling SME with ample progression opportunities, this could be a fantastic opportunity.

The Role:

We are looking for a confident and experienced Operations Director to take a leading role in shaping and delivering our Southern projects. This is a key Leadership position, responsible for ensuring that projects run smoothly, teams are supported and performing well, and that we continue to meet the high standards expected by our clients and our accreditations.

This role covers the area from Stoke southwards, so a willingness to travel across the region is essential. Our head office is in Liverpool, with a smaller office in the South, and occasional visits to both locations will be required. When you're not travelling or attending meetings, you will primarily work from home, with full IT equipment and phone provided.

You will play a major role in setting up and overseeing delivery as we grow our footprint and national presence, ensuring that new areas are mobilised effectively and integrated smoothly into our existing operational structure.

This role will suit someone who understands the realities of operational delivery - someone who can balance people, compliance, commercial awareness, and the day-to-day demands of running multiple projects at once. You will work closely with our Leadership team and our central functions, who are based in our head office (Liverpool).

What we Offer:

• Competitive salary & incentive scheme
• Car package
• 24 days holiday plus bank holidays
• Christmas shut down
• 1-day additional paid birthday leave
• Holidays increasing with service
• Option to purchase additional leave
• Support & funding through qualifications
• Employee referral bonus scheme
• BUPA employee mental health support scheme
• Cycle2Work scheme
• Company pension
• Company events
• Hotel and subsistence paid in advance

Role Responsibilities:

• Oversee the end-to-end delivery of projects across the lower Midlands and Southern region.
• Manage and support Operatives, Supervisors, and work closely with our operations Manager.
• Ensure all works meet compliance, accreditation, and health & safety requirements.
• Plan and allocate resources effectively across multiple live projects.
• Monitor operational performance, productivity, and delivery standards.
• Review project progress, risks, and costs, acting early to resolve issues.
• Lead operational mobilisation for new geographical areas and frameworks.
• Maintain strong working relationships with clients, attending progress meetings as required.
• Work with Commercial and Finance teams to align delivery with budgets and forecasts.
• Ensure consistent use of company processes, documentation, and quality controls.
• Support continuous improvement and implement operational efficiencies.
• Work closely with Business Development team to support pipeline of new business.
• Contribute to senior leadership decisions and long-term operational planning.
• Manage your teams effectively, supporting development, liaising with HR & Recruitment function where necessary.

Skills & Requirements:

• Significant operational leadership experience is essential.
• Experience within the passive fire protection or fire safety industry is preferable.
• Experience in a construction related industry is essential.
• Knowledge of fire safety regulations, passive fire installation techniques, and third-party accreditation standards is beneficial.
• Experience managing multi-site operations and coordinating large teams or programmes of work.
• Solid commercial awareness with experience in budget management, forecasting, and performance reporting.
• Strong communication and interpersonal skills, with the ability to build trust and positive relationships with clients, colleagues, and suppliers.
• Experience of overseeing projects within the social housing and/or public sector industry is preferred.
• A practical problem-solver who remains calm under pressure and can make informed decisions quickly.
• Full UK driving licence and willingness to travel as required.
• An eagerness to join an SME on a strong growth journey.
• A continued willingness to adapt, learn and absorb new skills.

As we are fully supported by our preferred suppliers, we must respectfully ask recruitment agencies not to make unsolicited contact in relation to this vacancy.

Job Type: Full-time

Work Location: Remote