Director

2 weeks ago

Knightsbridge London SW DW UK, United Kingdom Spa Full time £60,000 - £100,000 per year

We are looking for an
authetic, talented and dedicated Spa Director join our team here at the
Bvlgari Hotel London.

Nestled in the heart of
Knightsbridge, Bvlgari Hotel London epitomizes contemporary luxury and refined
elegance. Since its inauguration in 2012, the hotel has garnered acclaim for
its sophisticated design, exceptional service, and commitment to sustainability.
Notably, it features a 25-meter subterranean lap pool, offering guests a
tranquil retreat in the bustling city

Key Responsibilities:

The Spa Director will lead the
spa operations, ensuring the highest standards of service and guest
satisfaction. This role involves strategic planning, team leadership, and
collaboration with other departments to deliver an exceptional spa experience.

Oversee daily spa operations, ensuring a seamless
and luxurious guest experience.Develop and implement spa programs and services
that align with the hotel's brand and guest expectations.Lead, train, and motivate the spa team to achieve
excellence in service delivery.Manage budgets, forecasts, and financial
performance of the spa department.Collaborate with marketing and sales teams to
promote spa offerings and packages.Ensure compliance with health and safety
regulations and maintain high standards of cleanliness and hygiene.

What we are looking for

The ideal candidate will have an
operational knowledge and demonstrated expertise of a luxury spa. To be
successful in your application you will already have experience from within a
luxury service environment along with an excellent understanding of the 5-star
hospitality industry. You will be an immaculately presented individual who
possesses informal yet impeccable customer service skills with your ability to
engage with our guests being one of your greatest assets.

Proven experience in a leadership role within a
luxury spa environment.Strong knowledge of spa treatments, wellness
programs, and industry trends.Excellent leadership, communication, and
interpersonal skills.Ability to manage budgets and analyze financial
reports.Passion for delivering exceptional guest
experiences.

Be part of a team that defines
luxury and excellence in hospitality. As Spa Director at Bvlgari Hotel London,
you will have the opportunity to lead a world-class spa, contribute to the
hotel's prestigious reputation, and create memorable experiences for our
guests.

Bvlgari Hotel London is an equal
opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees.

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