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General Manager
2 weeks ago
Barker's Tavern - A New Opening from The Barker Family
(Founders of Gin & Juice / Rum & Fizz – Award-winning venues
We're bringing a timeless, high-end tavern to Cardiff. A classic boozer, elevated to deliver craft-first bartending, speciality cocktails, premium spirits, perfect pints, served with exquisite hospitality and pub etiquette. Expect oysters with your cocktails, a dedicated Guinness saloon and live music. Rooted in Welsh heritage, Barker's Tavern will be an unmistakably classic addition to the city.
You'll join The Barker Family, owners of the Vintage Tea & Coffee Co. group, operating seven venues across Wales and England, including four in Cardiff's Castle Arcade. You might know our sister venues: Gin & Juice, Rum & Fizz, Coffee Barker, and, most recently, Maison de Boeuf.
Barker's Tavern will be the newest addition to the family. You'll be part of a close network of venue managers and teams, supported by a head office team based in Cardiff at Castle Arcade.
We are looking for a charismatic General Manager to lead Barker's Tavern. The role will offer significant opportunities for personal development and growth as well as career progression in a rapidly expanding business.
What You'll Do
- Lead from the front: Visible on shift with a standards-first, detail-driven approach
- Deliver the concept with Head Office: Collaborate to integrate Barker's Tavern into the Vintage Tea & Coffee collection, matching the sister venues' ethos while bringing a fresh new concept to fruition.
- Own the operation: You will be responsible for team leadership, guest experience and administrative responsibilities.
- Train & develop: Recruit, onboard and train new staff, embedding standards.
- Use our systems: Implement and operate our proven HO tools and systems used across all our venues.
What We are Looking for
- Proven leadership in hospitality (2-Years minimum): Experience in a senior role at premium or branded high-volume venues.
- Personality: Confidence, charisma, drive and enthusiasm
- People management: Recruitment, onboarding, coaching, performance reviews, and the ability to build high standards/culture across multi-role teams.
- Commercial acumen: An understanding of staff margins and GP%.
- IT confidence: Ability to use POS systems, create rotas, work with spreadsheets and use the Microsoft suite
- Detail obsession: Presentation, Understanding of guest experience, customer service & strong organisation.
- Organised & decisive: plans ahead, delegates well, solves problems fast, communicates clearly and effectively.
Key Admin Responsibilities
- Monthly stock & wastage counts
- Rotas & labour control aligned to targets
- Tracking Staffing levels, onboarding, & Recruiting
- Weekly reporting via HO tools
- Ordering & Stock Control
- Live music booking: book acts within budget to HO spec.
- Training & standards implementation
- Ensure EHO Compliance to a 5-star standard
- Maintenance and update operational systems - (Bar plans, Prep Levels & weekly jobs lists)
Working Expectations
- Full-time, 5 days/week
- Barker's Tavern will trade Wed to Sun
- Monday is the designated admin day
- Usual days off are Tuesday plus one off-peak trading day
The Good Stuff
- £36,500 per annum starting salary, with the option to discuss an alternative hourly rate structure at a later stage in the recruitment process.
- 25% off across our venues (Cardiff, Bristol, Cheltenham, Swansea).
- Company pension scheme.
- Access to an expansive range of qualifications provided through the company - (Food Level Hygiene 2 & 3 / Personal License included).
- Career progression in a growing business.
- Christmas Day, Boxing Day, and New Year's Day off.
- Great team culture and regular social events.
- Bi-annual Staff Parties.
Job Types: Full-time, Permanent
Pay: From £36,500.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
Experience:
- Senior Leadership: 2 years (required)
Work Location: In person