Hotel Night Receptionist

2 weeks ago


London W UB, United Kingdom UNO HOTELS Full time £6,352 - £6,384 per year

We are seeking a professional Night Receptionist to join our front desk team. This role is key to ensuring the safety, security, and smooth overnight operations of the hotel while delivering excellent guest service during late hours.

Key Responsibilities:

  • Manage night check-ins, check-outs, and reservations.
  • Ensure accurate end-of-day reporting and handovers.
  • Maintain lobby and reception area standards overnight.
  • Respond to guest queries, requests, and emergencies calmly and efficiently.
  • Monitor security systems and uphold safety protocols.
  • Prepare reports, perform administrative tasks, and assist with auditing duties.

Requirements:

  • Previous hotel or reception experience preferred.
  • Strong attention to detail and customer service skills.
  • Comfortable working night shifts, including weekends and holidays.

Job Types: Full-time, Zero hours contract

Pay: £12.21 per hour

Work Location: In person



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