Clinical Support Practitioner

1 week ago

Bingley BD, United Kingdom Dolby Vivisol Full time £27,375 - £40,000 per year

Vivisol are currently hiring for a Clinical Support Practitioner to provide patient support in the North Bradford area (Bingley, Shipley, Keighley). We are looking for someone to join our team to act as patient facing support to visit and care for patients suffering with Sleep Apnoea and other Sleep related conditions within their own home. The Clinical Support Practitioner will carry out deliveries, installations, removals & servicing of Sleep products for patients, with care and consideration, keeping in mind the patients' needs at all times.

We offer a generous package including; 33 days holiday (including BH), excellent training and development programs, matched contribution pension, enhanced maternity and paternity leave, yearly bonus scheme, as well as a starting salary between £27,375 dependant on experience.

Hours:

Thursday – Monday, 10am-6pm (with flexibility)

40-hours per week

Full training will be provided for all new starters and an extensive programme put in place.

Primary Duties & Areas of Responsibility for the Clinical Support Practitioner:

  • Conducting in home or virtual patient sleep therapy set up (Devices and Masks)
  • Install Sleep devices for patients and conduct software upgrades where appropriate
  • Face-to-face or virtual refresher device training for patients including accurate mask fitting checks
  • Build and develop relationships with external customers and clinicians
  • Prioritise customer needs appropriately and effectively
  • Accurately document all aspects of work on patient care to ensure effective case management
  • Operate internal and external technologies including patient portals for multiple devices

Required Experience:

  • Relevant experience in a Respiratory Care Environment ideal
  • Clinical Qualification or experience is a must
  • Will require an Enhanced DBS
  • Clean, valid UK Driving Licence

Competencies:

  • Ability to set up, train and monitor patients on Sleep devices
  • Ability to trouble shoot and maintain equipment in a homecare environment
  • Genuine commitment to dedicated patient care

Who we are:

Vivisol holds the NHS contracts for the provision of Home Oxygen services in the UK. The company is currently responsible for the installation and management of therapy solutions to over 23,000 patients. Over the last 18 months we have moved into the field of sleep disorders, and have now won significant contracts in this field, and are therefore expanding our services and team

"Working Together to Improve Lives by Inspiring Excellence in Home Healthcare" is at the core of what we do at Vivisol. The company focuses on continually improving its services, with the aim being to offer the NHS efficient, but sustainable, solutions.

Vivisol positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people. We foster an inclusive culture that offers all our employees a 'Place to Grow'.

Please visit our website for a copy of our job applicant privacy notice at

Job Types: Full-time, Permanent

Pay: £27,375.00 per year

Benefits:

  • Company car
  • Company events
  • Company pension
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Financial planning services
  • Health & wellbeing programme
  • Sick pay

Work Location: In person

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