Outreach Domestic Abuse Support Worker x2

Job Title: Outreach Domestic Abuse Support Worker (2 positions)

Grade: Point 4.5

Salary: £28,000

Hours: 35

Contract Type: 1 year fixed term contract

Location: Medway

Responsible to: Senior Service Manager

Responsible for: Clients / No designated reports

Closing Date for Applications: 12pm on Friday 28th November 2025

Background:

Oasis is a passionate and ambitious organisation committed to tackling the causes and consequences of domestic abuse on families. We are known in Kent & Medway for our dedicated, independent services that have been supporting the cause with a local focus for many years.

Overall:

We provide an efficient service for families affected by domestic violence and abuse across Kent & Medway. These families and individuals will have a range of needs, and our client support work is need-led, risk-focused & trauma-informed with a focus on developing individual resilience. We work with clients in a range of settings. We provide group working and all support staff are expected to be capable of integrated working in the wider social system. Staff are expected to work flexibly as needed by service demands; this may include evenings and weekends. Staff are not routinely required to participate in the out-of-hours on-call service, as this is currently provided externally. However, staff may be asked to support this function on occasion for example when additional cover is required or in unforeseen circumstances. Enhancements will be paid where applicable.

Working with the mission of the organisation:

Frontline roles are the reason for the charities existence, and the holder of this post must have excellent team and communication skills (especially in working across the internal and external systems), must have a strong understanding of the dynamics of domestic violence and abuse, and must have excellent boundaries in working within the limits of the role and be committed to ensuring that Oasis service users have excellent support. This role requires a can-do attitude in helping service users to progress on their journeys, building new lives free from violence and abuse.

Purpose of the role:

The post will be part of Oasis frontline services, including a range of services aimed at creating a whole family approach for those experiencing domestic abuse living in the community. Alongside other members of the MDAS team, you will provide a wraparound approach, along with specialist/statutory services. The MDAS team offers flexible support to recent victims of domestic abuse through a strengths and needs-led, risk-focused approach.

The key purpose of this role is to support service users living in the local community to address their needs, to be able to discuss issues relating to their experiences freely and without judgement. They will be supported in whatever decisions they make and be assisted in accessing other agencies as appropriate to their circumstances and wishes.

The community team's work is focused on supporting those living in the community and working with those at medium risk, utilizing a coordinated community response. Following a full needs assessment, they will create support plans that include, but are not limited to considering risk, safety planning, housing, legal, and financial matters, which are tailored to meet their clients' needs.

The full Person Specification / Job Description can be downloaded from our website.

Review arrangements:

The details contained in the role specification reflect the content of the job at the date the document was prepared. It should be remembered, however, that it is inevitable that over time the nature of individual jobs will change; existing duties may be lost and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, we will expect to revise this role specification from time to time and will consult with the post holder at the appropriate time.

Benefits of Working in the Oasis Team:

28 days holiday plus 8 BH holidays

Birthday day off

Pensions 5% employer contribution, 3% employee, rising to 7% from employer after 5 years service.

Enhanced sick pay

Paid Compassionate Leave (up to 10 days)

EAP

Clinical Supervision

Counselling Services

Oasis Domestic Abuse Service is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

To apply, please download and complete our Application Form from our website and send to our recruitment email address (details on the website).

The closing date for applications is 12pm on Friday 28th November 2025

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Pay: £28,000.00 per year

Benefits:

• Company pension
• Gym membership
• Sick pay

Work Location: Hybrid remote in Rochester ME1 1TN