Internal Communications Manager

Internal Communications Manager

Department: Business Operations

Employment Type: Full Time

Location: London

Reporting To: Chief of Staff

Description
Role Overview
We are seeking an experienced and proactive Internal Communications Manager to lead and deliver engaging communications that keep our employees informed, connected, and inspired, especially as we navigate a recent merger and integration. This role will be pivotal in shaping our internal communications strategy for 2026 and beyond, ensuring clarity, consistency, and creativity across all channels.

Why LBR?
An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.

Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We're proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees

We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. 
We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school's costs.

'We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment,  sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.'

Key Responsibilities Employee Events:

• Plan, coordinate, and deliver monthly all-staff town halls via Zoom.
• Support in creation of materials for key internal events like Leadership Kick-Offs and mid-year offsite updates.
• Partner with leadership to craft compelling messages and presentations.

Merger & Integration Communications:

• Own the weekly merger newsletter: write engaging content and manage distribution via Mailchimp.
• Support communications across integration workstreams (IT, HR, Operations, Rebrand) to ensure employees are informed and aligned.
• Build communication plans for future acquisitions to ensure smooth transitions.

Internal Comms Strategy & Engagement:

• Collaborate with the Chief of Staff and People & Talent team to define and implement a 2026 internal communications strategy.
• Identify and optimize channels (email, intranet, video, events) and formats to drive engagement and connection.
• Engage with Employee Affinity Networks to support their communication strategies and amplify their impact globally.
• Drive global engagement across multiple regions and remote workers, ensuring inclusivity and cultural alignment.

Digital Platforms & Best Practice:

• Lead the implementation of a new employee intranet and employee management/emailing platform, ensuring they become a central hub for communication and engagement.
• Help mature the internal communications function by introducing policies, governance, and best practices.
• Monitor effectiveness of communications and recommend improvements based on feedback and analytics.

Content Creation & Brand Alignment:

• Develop clear, consistent, and engaging content that reflects our brand voice and values.
• Ensure all internal communications support cultural integration and reinforce company priorities.

Skills Knowledge and Expertise
• Proven experience in internal communications, preferably in a fast-paced or post-merger environment.

• Strong writing and storytelling skills with an eye for detail and tone.

• Excellent project management and organizational skills.

• Proficiency with tools like Zoom, Mailchimp, and Microsoft Office (experience with intranet platforms a plus).

• Ability to build relationships and influence stakeholders at all levels.

• Experience managing global communications and engaging remote teams is highly desirable.

Benefits Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:

Start of employment:

• Eye care
• Employee Assistance Programme
• A day off for your birthday

After 3 months employment:

• Pension (4% employer contribution and 4% employee contribution)

After 4 months employment:

• Life assurance

After probation:

• Cycle to work scheme
• Season ticket loan
• £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
• Puregym access
• Perks at work platform access

After 1 year service:

• Private healthcare

Additional Perks:

• Company socials 
• Access to Employee Affinity Networks 
• Mentoring scheme 
• Volunteering Day 
• Mortgage Advice
• Work from anywhere (2 weeks)
• Generous parental leave

We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page. 
 
At Law Business Research, we believe in the power of growth and the importance of nurturing talent. We have learned that building the right team delivers extraordinary results.

Our fast-paced journey to becoming a global technology-driven information service provider has been built upon the values we hold close: rewarding excellence, providing meaningful work on our leading brands, and fostering an inclusive environment that is diverse, connected, and supportive.

By doing this, we have grown together and achieved global success. Join us and be a part of a journey where your contributions are valued, your impact is significant, and your growth is our priority.

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