Data Quality Specialist, AGI Data Services
3 days ago
Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence.
Key job responsibilities
- Define and implement quality metrics for established workflows
- Create prescriptive actions for quality issues
- Partner with customers, operations and internal support teams to optimize workflow quality
- Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements
- Analyze data trends and develop solutions
- Monitor quality performance and coach operations teams
- Create and maintain quality metrics reports
- Handle customer escalations and recommendations
- Evaluate and suggest improvements for quality tools
- Support process documentation and implementation
- Bachelor's degree or equivalent
- Advanced-level proficiency in English language (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards).
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
Data Quality Specialist, AGI Data Services
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Amazon Full timeQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these...
-
Data Quality Specialist, AGI Data Services
1 week ago
Cambridge, Cambridgeshire, United Kingdom Amazon Full timeDESCRIPTIONQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues...
-
Data Quality Specialist, AGI Data Services
3 days ago
Cambridge, Cambridgeshire, United Kingdom Amazon Full timeQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these...
-
Cambridge, Cambridgeshire, United Kingdom Amazon Full timeAs a Data Solutions Lead, you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships. You'll drive business value through technical advisory and partnership building, creating and managing workstreams that delight our customers and deliver meaningful change for the...
-
Cambridge, Cambridgeshire, United Kingdom Amazon Full timeDescriptionNote: This position is for part-time employment.AI is the most transformational technology of our time, capable of tackling some of humanity's most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of...
-
Cambridge, Cambridgeshire, United Kingdom Amazon Data Services UK Limited Full timeDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
-
Data Entry Clerk, Alexa Data Services
1 week ago
Cambridge, Cambridgeshire, United Kingdom Amazon Full timeDescriptionAI is the most transformational technology of our time, capable of tackling some of humanity's most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for...
-
Quality Assurance Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Novogene Full timeNovogene is a leading global provider of genomic services and solutions. Leveraging the latestnext-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround time to all our customers.We are currently recruiting for a full timeQA Specialist. This role...
-
Cambridge, Cambridgeshire, United Kingdom Amazon Web Services (AWS) Full timeDescriptionAs a Data Science & AI Consultant in AWS Professional Services, you will lead the delivery of cutting-edge artificial intelligence and machine learning solutions for our enterprise customers. You'll drive innovation in Generative AI, shape technical strategy, and serve as a trusted advisor to customers throughout their AI transformation...
-
Cambridge, Cambridgeshire, United Kingdom Amazon Full timeThe Amazon Artificial General Intelligence (AGI) Data Services organization is responsible for developing diverse datasets to train and evaluate the Amazon AI models. We are looking for Language Engineers to join our science and engineering team to support the development of complex, multimodal datasets, using a range of approaches including synthetic data...
