Senior Practitioner
3 days ago
The Role
As the Front Door Senior Practitioner, you will:
- Authorise key decision-making documents, from referrals into adult social care, to ensure quality and compliance.
- Deliver advice and support for complex or sensitive referrals.
- Collaborate on service improvement initiatives to enhance efficiency and customer care.
Key Responsibilities
- Line Management: Provide operational support, supervise staff, and monitor workloads to maintain efficient service delivery.
- Decision-Making: Offer advice on complex cases, ensure decisions align with guidelines, and authorise documentation.
- Training & Development: Support team training, deliver inductions, and ensure the team remains updated on legal and policy frameworks.
- Service Delivery: Ensure a responsive, customer-focused service that meets high standards of care and professionalism.
What Were Looking For
- A qualified social worker with experience in frontline or referral-based adult social care/ health services.
- Proven ability in a fast-paced environment.
- Strong decision-making and problem-solving skills, with a focus on quality assurance.
- Excellent interpersonal skills to support team members and collaborate effectively.
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