UK Regulatory Compliance Manager

TransferGo
is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 13th year, with close to 400 employees in offices across Europe and the UK, we're crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families.

We've come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better.

UK Regulatory Compliance Manager:
We are looking for a UK Regulatory Manager to lead and support TransferGo's comprehensive compliance framework. In this role, the UK Regulatory Manager will be responsible for ensuring that all regulatory compliance activities meet local laws, regulations, and industry best practices. This includes developing, implementing, and continuously enhancing the UK compliance program.

The successful candidate will serve as a manager within the Compliance & Risk function, providing regulatory oversight, guidance, and expertise to support the company's compliance framework. This role will report directly to the UK Head of Compliance and MLRO and includes responsibility for delivering high-quality reporting to both senior management and the Board.

Here's what you'll be doing
:

• Develop, update, and maintain compliance plan and deliver compliance monitoring in line with the annual plan.
• Advise on UK regulatory requirements (e.g. Consumer Duty, Outsourcing, Payment Services Regulation) and support the design of compliant business initiatives.
• Develop, update, and maintain compliance policies and procedures (e.g. conflicts of interest, ABC, Consumer Duty, Outsourcing etc.).
• Provide compliance training and raise awareness across the business.
• Prepare reports for internal governance committees and regulators.
• Lead Consumer Duty compliance to ensure customer outcomes remain central to business decisions.
• Coordinate responses to regulator and auditor information requests.
• Ensure outsourcing requirements are complied with and perform regulatory assessments
• Monitor regulatory developments, assess emerging risks, and oversee implementation of required change
• Support ad hoc compliance and regulatory projects as needed.
• Manage the regulatory incident framework, including investigations, analysis, and reporting.
• Oversee FCA portal submissions and ensure timely reporting.
• Promote and embed a strong culture of compliance and risk awareness.
• Provide risk insights and recommendations to support strategic decision-making.
• Track and report on testing results, incidents, and action plans.
• Undertake additional responsibilities as delegated by management.

We don't expect you to meet every single requirement listed. What matters most is your motivation, mindset, and ability to learn. If you're excited about this role and think you could be a great fit, we'd really like to hear from you.

• Proven experience in implementing compliance programs.
• Self-motivated with the ability to work independently and collaboratively across diverse teams and locations.
• Experienced in engaging with regulators and reporting to executive leadership.
• Strong knowledge of regulatory best practices and industry-specific regulatory requirements.
• Excellent analytical skills to identify root causes of issues and assess performance against established metrics and objectives.

Excellent written and verbal communication skills.

Ability to communicate performance insights, convey quality expectations, and collaborate with internal and external stakeholders effectively.

And if you can also do this stuff, even better:

• Have experience in fintech and fast paced environment
• Have experience in scaling a function to full operational maturity

At TransferGo
, we offer competitive rewards to all our people. We know that recognition is about more than just money, and we've fostered a culture of kudos to shine a light on the great work throughout the business, and the people making it all happen. We hold regular in person events to connect with each other and help all our TransferNauts to grow with a generous training allowance. We believe that empowering people makes for a happier and more effective workforce. This means we enable anyone who wants to pursue initiatives that deliver real value for our migrant customers.

What we offer:

• Be part of building a meaningful product in a growing fintech scale-up;
• A competitive rewards package: 63,840-76,680 GBP gross per year
• Generous holiday allowance (based on tenure);
• Competitive healthcare insurance / wellbeing package (based on your location);
• An annual training budget of €1,000 to spend on your growth;
• We truly embrace flexibility and our people work from a variety of places (office, hybrid and remote, you can find it all here);
• If you are near one of our offices, we are a pet-friendly company and we enjoy regular opportunities to connect in person (we truly value in person connection on a regular basis and celebrate in style).

At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you
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