Customer Service Administrator

2 weeks ago

Plymouth, Plymouth, United Kingdom AJM Healthcare Full time £25,000 - £40,000 per year


AJM Healthcare
Role: Customer Service Administrator - 40 hours per week across Monday to Friday 8am - 6pm on a rota basis. 
Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Company sick pay provision with continuous service, Employee Assistance Programme, Blue Light Discount Card

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years' experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.


What we are looking for:

We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. The successful candidate will showcase a first-class telephone manner with empathy and professionalism with the ability to coordinate with our clinical and logistics teams.

Key Responsibilities:

  • Responsible for making and answering calls from patients, carers, family members relating to repair and maintenance of their wheelchairs.
  • Booking appointments and entering orders onto the company database system in a timely manner.
  • Ensuring accuracy and completeness of information when using our database system.
  • Arranging and planning workloads and efficient delivery routes for Field Service Engineers.
  • Using Microsoft Office especially Word, Excel and Outlook.
  • Working as a team player to meet personal and organisational objectives.

For an informal discussion about this role, please contact the HR Department at [email protected]. To be considered for this role, please click apply now to complete our application form. No stand-alone CVs will be accepted.

Closing date - 12th December 2025

This position is working in a regulated environment and will therefore be subject to an enhanced DBS disclosure check.  Cost will be covered by the Company.

AJM Healthcare is an equal opportunities employer who is committed to equality in the workplace and does not discriminate based on race, gender, religion, marital status, age, physical or mental disabilities, medical condition. AJM will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Please note, during certain high volume recruitment times, AJM may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.

Reference: VA1209

  • Case Administrator

    1 week ago

    Plymouth, Plymouth, United Kingdom HM Prison and Probation Service Full time £23,583 - £25,210 per year

    General InformationSalary£23,583 - £25,210, Pro-Rata for Part-Time rolesWorking PatternFull Time, Part TimeVacancy ApproachExternalLocationPlymouthRegionSouth WestClosing Date28-Nov-2025Business UnitPDU Plymouth (2021)Post TypePermanentCivil Service GradeOtherNumber of jobs available1Reserve List12 MonthsJob ID11722Descriptions & requirementsJob...

  • Audiology Domiciliary Customer Service Partner

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Specsavers Full time £50,000 - £80,000 per year

    Audiology Domiciliary Customer Service Partner (CSP)Location: South Devon (Field Based) covering Plymouth and Tavistock to Newton Abbot and TorquayType: Joint Venture Business PartnershipPackage: £35,000 Annual Salary + £5k Car Allowance OR Company Car + 30% of Business Profits as DividendsGuaranteed Earnings of £50,000 in Year One | On Target Earnings...

  • Customer Service Consultant

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Royal London Full time £23,900 per year

    Job Title: Customer Service ConsultantContract Type: PermanentLocation: PlymouthWorking style: Hybrid 50% home/office basedClosing date: 2nd December 2025Salary & Benefits: We offer a base salary of £23,900 per annum. Additional to this, we offer great benefits which include: 28 days holiday + bank holidays (with the option to buy and sell), annual bonus...

  • Patient Administrator

    5 days ago

    Plymouth, Plymouth, United Kingdom Practice Plus Group Full time £25,000 - £40,000 per year

    About The RoleUNLOCK YOUR BEST WORK LIFEmake a difference for every patientPatient Administrator -Practice Plus Group, Plymouth.Full-time, 37.5 hours per weekWith the increasing number of treatments we are offering at our Plymouth based hospital, our professional and committed patient team have an opening for an additionalPatient Administratorto provide a...

  • Customer Service Advisor

    6 days ago

    Plymouth, Plymouth, United Kingdom cmostores limited Full time £20,000 - £40,000 per year

    Hours: Full-timeContract Type: PermanentLocation: PlymouthSalary: Competitive basic salary + company bonus scheme + company benefitsJoin one of the biggest and most respected national eCommerce successes in our industry. Construction Materials Online is an online supplier of building materials, sold across three specialist eCommerce stores. As the company is...

  • Radiology Administrator

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Nuffield Health Full time £24,043 per year

    Radiology Assistant Plymouth Hospital | Admin | Permanent | Full Time 37.5 hours per week £24,043.50 per annum Our Radiology Administration team in our Nuffield Plymouth Hospital currently have an opportunity for a Radiology Administrator. Continue your journey with us whilst we'll support you to be your best. The Radiology department is a small but busy...

  • Patient Administrator

    5 days ago

    Plymouth, Plymouth, United Kingdom Practice Plus Group Full time £24,000 - £25,000 per year

    About The RoleUNLOCK YOUR BEST WORK LIFEmake a difference for every patientPatient Administrator -Practice Plus Group, Plymouth.Full-time, 37.5 hours per weekWith the increasing number of treatments we are offering at our Plymouth based hospital, our professional and committed patient team have an opening for an additionalPatient Administratorto provide a...

  • Administrator

    5 days ago

    Plymouth, Plymouth, United Kingdom Babcock Full time £26,279 - £74,200 per year

    Job Title: AdministratorLocation: Plymouth, DevonCompensation:    £26,379 + BenefitsRole Type: Full time / PermanentRole ID: SF70201At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Administrator at our Devonport Royal Dockyard site.The roleAs an Administrator, you'll have a role that's...

  • Administrator / Senior Administrator

    1 week ago

    Plymouth, Plymouth, United Kingdom 8f1976e0-c504-46fc-9b61-b057f95d00f9 Full time £28,000 - £35,000 per year

    What's The OpportunityWe are recruiting for a Senior/Office Administrator to join and become an integral part of our Plymouth team. In this role you will complement and strengthen our existing administration team, providing valuable support to office partners and the local technical team. We are keen to recruit someone who is looking for longevity in a role...

  • Administrator

    5 days ago

    Plymouth, Plymouth, United Kingdom Greenshaw Learning Trust Full time £20,869 - £26,403 per year

    SalarySalary calculated in line with NJC Grade C pay scale, points 05 -07, £25,583 - £26,403 per annum (£20,869 - £21,538 per annum pro-rated)Contractual hours35BasisPart TimeJob typeSupport Staff - OtherLocationPlymouthJob categoryAdministrationDate posted13/10/2025Job referenceGST-R1506We are looking to recruit an efficient and organised term-time...