Cover Receptionist

2 weeks ago

London, Greater London, United Kingdom LAH Property Marketing Full time £30,555 - £36,860 per year
Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: London

Compensation: £13.85 / hour


Description Mobile Cover Receptionist
Location: London

Salary: £13.85 per hour
  Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team.   As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities
  • Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
  • Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
  • Represent key stakeholders with a knowledgeable and positive approach
  • Effectively manage couriers, post, and all deliveries
  • Conduct general administration tasks
  • Submit weekly reports on site activity as required
Building Management:
  • Develop effective relationships with clients, agents, and contractors
  • Ensure the reception area is impeccably presented at all times
  • Maintain pristine vacant spaces available for viewing
  • Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
  • Report and manage issues through the correct processes
  • Prioritize building security
  • Demonstrate a proactive approach to problem-solving
Additional Tenant Experience:
  • Read the local amenities file in the site notes to understand the area you are stationed
  • Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise
  • Positive attitude and a can-do spirit
  • Flexibility and adaptability with a strong team spirit
  • Calm under pressure
  • Understanding of excellent customer service delivery
  • Immaculate presentation and engaging demeanour
  • Proactive with excellent communication skills
  • PC literate with the ability to learn new software and be socially media competent
  • Additional knowledge in building/facilities management is advantageous

Benefits
  • Contributory pension scheme / life assurance
  • 24 / 7 access to a virtual GP for you and your family
  • Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
  • Financial and legal information support
  • Discounts and deals across multiple businesses
  • Referral programme
  • LAH training academy

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