Neighbourhood Response Officer

6 days ago

Ashford, Kent, United Kingdom Moat Homes Full time £30,654 - £38,317 per year


Neighbourhood Response Officer

Role Title: Neighbourhood Response Officer

Hours: 35 hours per week, Monday-Friday

Salary: £30,654 to £38,317 per annum (salary offered dependent on experience) 

Location: East Kent Areas, based at our Stanhope Office, Ashford

Contract: 6 Month Fixed Term Contract

You'll be managing a portfolio of our estates across East Kent, carrying out minor communal repairs, disability adaptations, site safety checks, rubbish removal and completing general caretaking responsibilities including estate inspections and monitoring of cleaning and grounds maintenance.

What we're looking for?

We're looking for a Neighbourhood Response Officer to join our Neighbourhood Response teams, to cover our homes and communities across East Kent.

Your experience of completing general property repairs will be valuable to ensure you're able to provide an effective service in customers homes and communal areas. Together with a current driving licence, an appreciation of the needs of older or vulnerable people and of the role of a housing association are a must.

You'll be driving a Moat branded van and wearing your Moat uniform with pride, providing our customers with the highest quality service. You'll be provided with full IT equipment including laptop, iPad and mobile phone.

For more information please take a look at the job description: neighbourhood-response-

To apply:

Complete our application form in full via our careers website. We're keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.

Who are we?

We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Our purpose is to "open doors to better lives for our customers".  We thrive to be customer pioneers; providing a great customer experience. 

We're proud to have been recognised as one of 'The Sunday Times Best Places to Work' 2025, based on feedback from our colleagues. 

Why join us?

Come and make a difference, grow your career, join a great team and take on new challenges.

In return, you'll receive:

Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you )

Want to know more about Moat? 

Check out our social media feeds

Instagram: @moathomes

Facebook: Moat Homes

If this sounds like the role for you, apply by 11pm on Sunday 14th December 2025 and be part of something bigger

Please note this role is exempt under the Rehabilitation of Offenders Act which means that if you are successful, we will have to obtain a disclosure and barring service check before confirming the offer of employment with you.

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application

If you require any additional adjustments to the recruitment process, please email 


  • Neighbourhood Response Officer

    1 week ago

    Ashford, Kent, United Kingdom Moat Homes Full time £30,654 - £38,117 per year

    Neighbourhood Response Officer Role Title: Neighbourhood Response OfficerHours: 35 hours per week, Monday-FridaySalary: £30,654 to £38,317 per annum (salary offered dependent on experience) Location: East Kent Areas, based at our Stanhope Office, AshfordContract: 6 Month Fixed Term ContractYou'll be managing a portfolio of our estates across East...

  • Relief Mobile Patrol Officer

    1 week ago

    Ashford, Kent, United Kingdom First Response Group Full time £20,000 - £30,000 per year

    Are you an elite mobile patrol officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity.FRG is actively seeking dedicated mobile patrol officers to become part of our team. With the aim of guaranteeing the safety and security of our premises and personnel. This position extends beyond just maintaining...

  • Office Cleaner

    2 weeks ago

    Ashford, Kent, United Kingdom Ardo Full time £9,000 - £25,000 per year

    Your ScopeThe purpose of this role is to maintain high standards of cleanliness, hygiene, and safety across both office and amenity block environments. The cleaner ensures that workspaces remain orderly, presentable, and compliant with company and regulatory requirements. By supporting both administrative and operational areas, this role contributes directly...

  • Office Cleaner

    2 weeks ago

    Ashford, Kent, United Kingdom ARDO Full time £30,000 - £60,000 per year

    UK - AshfordPermanent contractArdo supplies its continuously growing markets around the world with high quality frozen vegetables, herbs, and fruit with 3300 employees and 16 production, packing & distribution sites in 7 different countries. The family business sells in more than 100 countries and has a turnover of more than 1.4 billion euros. The close...

  • Homeless Resettlement Officer

    6 days ago

    Ashford, Kent, United Kingdom Kent Housing Group Full time £20,000 - £40,000 per year

    Employer: Maidstone Borough CouncilClose date: Sunday 21/12/2025An exciting opportunity has arisen for a Homeless Resettlement Officer to join our busy Homeless Pathways Team on a full-time permanent basis. We are seeking someone with an understanding of Part 7 of the Housing Act, 1996 (as amended) who has experience of working with vulnerable people and...

  • Retail Security Officer

    1 week ago

    Ashford, Kent, United Kingdom Bardwood Full time £20,000 - £25,000 per year

    About the roleTitle – Security OfficerPay Rate – £12.21 Location – Ashford TN24 8TBShift Timings – 16.5 hours, must be flexibleYou will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.What will you get in return?Please note all our roles...

  • Housing Advice Officer

    7 days ago

    Ashford, Kent, United Kingdom Kent Housing Group Full time £20,000 - £40,000 per year

    Employer: Maidstone Borough CouncilClose date: Sunday 21/12/2025An exciting opportunity has arisen for a Housing Advice Officer to join our busy Housing Advice Team, working 37 hours per week from Trinity House on a fixed term contract for 12 months to cover a period of maternity leave. There is also the scope for agile working under the Council's agile...

  • Senior Quality Assurance Officer

    3 days ago

    Ashford, Kent, United Kingdom Supplement Factory Full time

    Senior Quality Assurance OfficerAshford, KentFull-time, PermanentUp to £35,000 per annum (dependent on experience)Food Supplements & Nutritional ManufacturingJoin a Leading Manufacturer in the Nutritional Supplement IndustrySupplement Factory, based in Ashford, Kent, has been proudly producing high-quality nutritional food products and supplements since...

  • Victim Centre Administrative Officer

    2 weeks ago

    Ashford, Kent, United Kingdom Essex Police and Kent Police Full time £25,000 - £29,424 per year

    Location of Role: Ashford Advert Closing Date: 16/12/2025 Starting Salary: £25, pro-rata for part-time vacancies)Part/Full Time: Full Time Contract Type: Fixed TermWorking Pattern: Mon-Fri Weekend/Evening Working: No The Police and Crime Commissioner (PCC) for Kent is seeking an experienced Receptionist to deliver reception and supporting...

  • Victim Centre Administrative Officer

    1 week ago

    Ashford, Kent, United Kingdom Essex Police Full time £25,000 - £29,424 per year

    Location of Role: AshfordAdvert Closing Date: 16/12/2025Starting Salary: £25, pro-rata for part-time vacancies)Part/Full Time: Full TimeContract Type: Fixed TermWorking Pattern: Mon-FriWeekend/Evening Working: NoThe Police and Crime Commissioner (PCC) for Kent is seeking an experienced Receptionist to deliver reception and supporting administrative...