Business Development Manager – OEM UK/I

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

The Business Development Manager – OEM UK/I will lead the sales strategy and execution for the OEM market across the UK Business. This role involves managing relationships with OEM customers, ensuring the delivery of high-quality, reliable components that meet technical and operational requirements.

The ideal candidate will have a strong background in sales, engineering, and customer relationship management. This position requires a deep understanding of the OEM market dynamics, including Engineer-to-Order (ETO) and Configure-to-Order (CTO) processes, to provide tailored solutions that seamlessly integrate into customers' manufacturing processes. This position also involves identifying new business opportunities, managing complex sales cycles, and ensuring customer satisfaction through proactive engagement and support.

Location:

Remote UK, would ideally suit someone based in the North of the UK as the role will be covering customers in that region.

Essential Duties/Principal Responsibilities:

This role involves identifying potential customers, conducting sales presentations, negotiating contracts, and developing and implementing sales strategies to grow the company's customer base and increase revenue. The  Business Development Manager – OEM/I collaborates with cross-functional teams to address customer needs, perform market analysis, and implement sales strategies. Additionally, this role involves maintaining strong customer relationships, providing excellent customer service, and identifying new business opportunities within existing key accounts. Strong sales skills, a thorough understanding of the water industry, and the ability to work independently and manage the assigned sales territory customers effectively are essential for success in this position. 

Responsibilities:

Strategy Execution:

• Collaborate with cross-functional teams to execute strategies.

• Oversee execution, analysis, and optimization of account plans.

• Focus on growth and market penetration

Client Relationship Management:

• Prioritize A customers (strategic accounts), develop and maintain strong relationships.

• Address client inquiries, resolve issues promptly, and ensure satisfaction

• Join customers' approved vendor lists, competitive bids and tenders

Business Development:

• Research business opportunities and viable income streams.

• Identify and map business strengths and customer needs.

• Contribute to developing growth strategies and plans.

• Write business proposals and negotiate with stakeholders.

• Monitor industry trends, reporting on successes and areas needing improvement.

• Grow customer base

Goal Alignment and Performance Tracking:

• Prepare regular progress reports for stakeholders including sales forecast vs. budget, report to senior management providing insights and recommendations for continuous improvement.

• Weekly collect information on opportunities funnel, flash figures, risks and opportunities.

Adaptability and Problem-Solving:

• Thrive in a changing environment and adapt to new challenges.

• Proactively address obstacles and find effective solutions.

• Collaborate with colleagues to drive results.

• Collaborate with third party suppliers to complement standard offering as needed.

• Collaborate with customer-facing and relevant internal teams including Marketing, Application Engineering, Customer Support, Pricing, Engineering, Production, Quality Assurance, Aftersales & Service to meet customer needs and drive business growth

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• In-depth knowledge of water sector's market dynamics and customer requirements.

• 5+ years of experience in sales, with a focus on markets of reference.

• Proven track record of managing complex sales processes and customer relationships.

• Excellent communication and negotiation abilities.

• Strong problem-solving abilities.

• Ability to travel extensively throughout the UK.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.