Maintenance Manager

Company Description

Balfour Beatty Investments is a global infrastructure investor operating in the UK and US. We provide the investment capability to deliver complex infrastructure projects for our customers. With a portfolio of 66 projects worldwide, predominantly in the UK and North America.

Overview

The Maintenance Manager will ensure the smooth and safe operation of all building services within the East Slope and West Slope Balfour Beatty student accommodation development. Responsible for managing planned preventative and reactive maintenance, supervising a technical team of 11 trades, coordinating with external contractors, and ensuring regulatory compliance, the post will interface with stakeholders, including university staff and students, to deliver a high-quality living environment. The manager will be expected to take part in the on call rota, which will typically be a minimum of 1 in 6 weeks.

Key Responsibilities/Duties:

Technical & Maintenance Management:

·       Oversee planned preventative maintenance (PPM) across mechanical, electrical, HVAC, plumbing, and fire safety systems.

·       Lead on reactive maintenance, ensuring timely response to resident and facility requests.

·       Schedule and manage routine inspections and compliance tasks (EICR, gas safety, fire alarms, lifts, etc.).

·       Maintain accurate maintenance logs, documentation, and statutory records.

·       Be appointed as the Authorised Person (low voltage), Authorised Person (mechanical), Responsible Person (Water) and COSHH co-ordinator.

·       Have experience with CAFM systems.

Team Leadership & Development:

·       Manage and mentor maintenance staff, including lead technicians, ensuring high standards of workmanship.

·       Support skill development through training, induction, and workshops.

·       Ensure safe working practices, legal compliance (e.g., risk assessments, method statements), and promote a culture of safety.

·       Exhibit the Balfour Beatty behaviours which are Talk Positively, Collaborate Relentlessly, Encourage Constantly, Make a Difference, Value Everyone.

·       Ensure toolbox talks are delivered to the site team.

Contractor & Stakeholder Management:

·       Liaise with external providers to deliver quality service and control costs.

·       Manage contracts for specialist services and oversee workmanship quality.

·       Support the FM Co-ordinator to schedule contractor PPM attendance.

·       Review RAMS, deliver inductions, and raise necessary permits.

Performance Monitoring & Improvement:

·       Develop and monitor KPIs: asset uptime, complaint resolution, compliance rates.

·       Prepare regular reports on maintenance performance, compliance, and asset management.

·       Drive continuous improvement by identifying recurring issues and implementing solutions.

Project Support & Development:

·       Assist with building refurbishment, upgrades, and system installs.

·       Plan maintenance activities around peak periods and summer turnovers.

·       Contribute technical guidance to planned expansion projects.

·       Tender and deliver annual lifecycle works.

Compliance & Risk Management:

·       Maintain statutory compliance with health, safety, and building regulations.

·       Oversee risk assessments, inspections, and audits–ensuring documentation is up to date.

·       Coordinate with H&S teams to ensure statutory duties are met.

Professional Profile:

Qualifications:

·       Qualified to HNC/HND or equivalent in Mechanical/Electrical Engineering.

·       Formal accreditation in IOSH or NEBOSH (desirable).

·       Membership of a chartered body (desirable).

Experience:

·       Minimum 5 years' experience in maintenance management.

·       Proven track record in managing technical teams, PPM systems, and compliance.

·       Experience managing external contractors effectively.

Skills & Competencies:

·       Technical competence across mechanical, electrical, plumbing, HVAC, and fire systems.

·       Strong leadership, people management, and interpersonal skills.

·       Excellent organisational, planning, and budgeting capabilities.

·       Proficient in building management and FM software systems.

·       Problem-solving mindset, attention to detail, and strong communication.

Personal Characteristics:

·       Can-Do, solutions focused attitude.

·       Customer-centric focus with strong service orientation.

·       Proactive, flexible, and resilient in a dynamic environment.

·       Commercially aware, capable of controlling maintenance budgets.

Committed to health, safety, and regulatory excellence