Customer Experience Specialist
6 days ago
A really exciting opportunity to join Annie's Ibiza as we look to expand the team
About the role:
This role is pivotal in ensuring a smooth and satisfying shopping experience for our clients by managing customer inquiries, handling online orders, processing returns, and coordinating bespoke and bridal requests. The ideal candidate has exceptional communication skills, attention to detail, and a proactive approach to problem-solving.
Skills and Qualifications:
The ideal candidate will have demonstrated experience in a customer service role, with a focus on handling inquiries and resolving issues efficiently. Proficiency in e-commerce platforms like Shopify, including order management and customer communication features, is essential. Exceptional verbal and written communication skills are required to convey information clearly and professionally. Strong organisational abilities are necessary to manage multiple tasks simultaneously and prioritise effectively to meet deadlines. Keen attention to detail is crucial for ensuring accuracy in order processing, customer information, and documentation. A proactive and resourceful approach to problem-solving is important for addressing customer issues, finding solutions, and improving service processes. Additionally, the ability to work well within a team environment and collaborate with various departments to ensure seamless operations and customer satisfaction is essential.
Role Accountabilities:
● Customer Service and Communication
● Email and WhatsApp Management
● Order Processing
● Returns
● DHL Collections and Shipments
● Management and Coordination between Stores
● In-Store/Personal Shopping Pre-Orders and Customer Updates
● Email Management
● Consultations and Fittings
● Appointment Management
● Inventory Management
Must be available to start asap
-
Customer Experience Specialist
9 hours ago
London, Greater London, United Kingdom Internova Travel Group Full timeOverviewAt ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel...
-
E2E Customer Experience Specialist
3 days ago
London, Greater London, United Kingdom Sainsbury's Full time £40,000 - £80,000 per yearPlease note that the contract length for this position could be up to 18 months, depending on start dateWhy join usJoining Sainsbury's as an End-to-End Customer Experience Specialist means being part of a dynamic and innovative team that places the customer at the centre of everything we do. You will have the opportunity to lead the transformation of...
-
Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom Sopra Steria Full time £20,000 - £30,000 per yearAre you passionate about people and delivering exceptional service? Sopra Steria's Private Sector team is on the lookout for Customer Experience Specialists based near our Glasgow regional hub. You'll be supporting a major client in the financial services industry, helping resolve customer queries with care and professionalism. This is a 12-month fixed-term...
-
Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom Sopra Steria Full time £15,000 - £25,621 per yearAre you passionate about people and delivering exceptional service?Sopra Steria's Private Sector team is on the lookout for Customer Experience Specialists based near our Glasgow regional hub. You'll be supporting a major client in the financial services industry, helping resolve customer queries with care and professionalism. This is a 12-month fixed-term...
-
Customer Experience Specialist
2 days ago
London, Greater London, United Kingdom Tails | B Corp Full time £30,000 per yearChanging the world of pet food for goodWe're , a dog food subscription company with a big difference. We create truly tailored food for every dog we serve based on their individual characteristics and preferences. So they get exactly the nutrition they need, in the taste they love, delivered to their door every month. It's clever stuff.We've got bold plans....
-
Field Sales Specialist
2 weeks ago
London, Greater London, United Kingdom Ted Experience Full time £30,000 - £60,000 per yearKickstart Your Career as a Field Sales Specialist2026 is around the corner, and we have some exciting opportunities for ambitious and driven individuals ready to make this their year Join our team as a Field Sales Specialist and have the chance to work across a variety of campaigns with fantastic clients across the UK. What We Can Offer You:Strong Guaranteed...
-
Senior Customer Experience Specialist
12 hours ago
London, Greater London, United Kingdom tem Full timeWho We Are:We're rebuilding the energy transaction system, making it transparent and fair.tem exists to put power back in the hands of people. Today's wholesale energy market is stacked in favour of the few. It's a product of an age of oil and gas, riddled with markups and middlemen. We're changing that.Our product, RED, built on a proprietary pricing engine...
-
London, Greater London, United Kingdom Oleeo Customer Success Full time £60,000 - £120,000 per yearAbout this role:We are actively seeking client-facing sales professionals with a proven successful track record of managing an assigned territory to help identify, develop, and own client relationships. As the world's largest asset manager, BlackRock has product and solution offerings for almost any investor's needs. In this role, you will be directly...
-
Senior Customer Experience Specialist
2 weeks ago
London, Greater London, United Kingdom 5309fbd7-60f1-4056-ba55-bc8d506cbe89 Full time £60,000 - £90,000 per yearJob DescriptionAbout UsHiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of...
-
Customer Experience Specialist
1 week ago
London, Greater London, United Kingdom Wheely Full time £40,000 - £80,000 per yearWheely is not a traditional ride-hailing company. We are building a platform with user privacy at its core while successfully scaling a five-star service to millions of rides across multiple cities. About the roleThe Quality Associate role is key to maintaining Wheelys exceptionally high standards.A successful candidate will monitor the quality of the fleet...
