Receptionist
2 weeks ago
Receptionist | Administration, Customer Service | Bushey | Full Time | Shifts
Spire Bushey Hospital are looking for a receptionist to join their front of house team. This is a great opportunity for someone looking to progress their administrative skills into a fast-paced private healthcare environment.
You will be responsible for providing an exemplary service to all patients, visitors and consultants attending Spire Bushey Hospital. Offering a confidential and efficient service for any face to face, administrative or telephone-based tasks as needed.
Duties and responsibilities
• Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations.
• Admitting surgical patients in accordance with hospital procedures, providing information as appropriate.
• Admission/Discharge of patients onto computer system ensuring accuracy of all information.
• Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner
• Undertake various clerical duties including checking of bed status reports, issuing badges for visitors, booking taxis
Who we're looking for
• Customer Service experience is essential, whether that is in a face-to-face role or via telephone.
• Excellent verbal and telephone manner.
• IT Literate – Microsoft Office
• Experience of planning work and acting under instruction.
• Working as part of a team but the ability to make decisions independently.
• Empathy for principles and importance of equality and dignity at work
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
We commit to our employee's well-being through work life balance, on-going development, support and reward.
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