Night Manager

6 days ago

East Sheen, Greater London, United Kingdom Dominvs Group Ltd Full time £40,000 - £70,000 per year

Job Ref: DOM1368

Branch: The Dixon, Tower Bridge – Autograph Collection by Marriott

Location: The Dixon, London (South East)

Salary/Benefits: Competitive Salary + Incentives + Company Benefits

Contract type: Permanent

Hours: Full Time

Shift pattern: 11:00PM - 7:30AM

Hours per week: 40

Posted date: 12/11/2025

Closing date: 26/12/2025

The hotel

The Dixon, Tower Bridge, a new boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital's centre of artistic activity. It is an award winning property and selected as Luxury Hotel of the Year 2024 by Travel Hospitality Awards.

  • Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area's vibrant cultural heritage, while also capturing its new wave of creative cool.
  • The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighborhood's culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls.
  • Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighborhood oasis that will welcome not only hotel guests but also the local trade.

What we offer

  • Staff rate across all Marriott brands and across the Dominus hotel portfolio

  • Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (TC's apply)

  • Impact Day, paid day to support your charity of choice

  • Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands

  • Staff events and recognition schemes

  • Access to Employee Assistance Program (EAP)

  • A collaborative team culture where people thrive together and a place where you can be your true authentic self

About the role

You will be responsible for welcoming guests and customers to the hotel, checking them in and making any reservation changes as required alongside the management of the night front office team and overall responsibility for the hotel overnight.

Responsibilities and Duties

  • To ensure the smooth operation of the night shift, including supporting the reception team as well as any other department operating overnight.
  • To take overall responsibility for the safety and welfare of all guests and staff in the hotel during the night hours.
  • Carry out daily briefings with the team, providing direction, support and any relevant information to the rest of the team.
  • Conduct training sessions for Night Reception team regarding policies and procedures.
  • Ensure that all guest-related incidents are promptly resolved and appropriately followed up to ensure guest satisfaction.
  • To be fully conversant with the Hotel Emergency and Evacuation procedures, ensuring all night reception team are competently trained in such procedures and to conduct regular emergency procedure checks.
  • Ensure all legal, health and safety standards are adhered to, including provisions of the Licensing Act.
  • Represent the General Manager and Front Office Manager in their absence.
  • Demonstrate excellent knowledge of room categories, hotel facilities, rates, packages and any ongoing promotions.
  • Maximizes occupancy and helps optimizing the RevPAR by adjusting the selling strategy under the recommendations of the Revenue Manager.
  • Prepare daily reports and statistics in accordance with hotel standards and practices.

About you

It is essential that the candidate has at least one year of experience in an upscale hotel environment, working in either night or day operations in a managerial or assistant managerial capacity.

The ideal candidate will possess excellent communication skills, and a strong command of the English language. Previous experience with Opera is highly desirable.

If you would like to join a people focused team in a unique hotel, please do get in touch We look forward to hearing from you.

Located in the "World's most cultural postcode" the Dixon, Tower Bridge, a new boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighbourhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital's centre of artistic activity.

Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area's vibrant cultural heritage, while also capturing its new wave of creative cool.

Cleverly reflecting the buildings purpose as a courtroom, the Bar and the Restaurant serves as a neighbourhood oasis that welcomes not only hotel guests but also the local trade.

The Dixon as they say is "Exactly like nothing else".

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