Conference & Banqueting Supervisor

18 hours ago

Dalmahoy Hotel and Country Club Kirknewton Midlothian EH EB, United Kingdom Dalmahoy Hotel & Country Club Full time

Job Summary

Dalmahoy is located 7 miles from Edinburgh's city centre, surrounded by beautiful Scottish countryside, just off the A71 lies the four-star Dalmahoy Hotel and Country Club. With spectacular views to Edinburgh Castle and the Forth Bridges, it is a celebration of Scottish heritage dating back to the 13th century. 

With 18 operating departments and up to 250 employees, Dalmahoy offers unrivalled opportunities to progress your career across many different roles and disciplines. 

Come and join us 

The C&B supervisor is responsible for supervising the day-to-day operation of the C&B department, guiding the team to deliver fantastic experiences for our guests and consistently delivering the company standards.  To optimize opportunities and to help exceed budgeted targets.  To work as part of a team and to constantly evaluate, train and improve the experience our guests receive. 

Essential Functions 

  • Work as part of a team and constantly evaluate, train and improve the experience of our guests 
  • Effectively manage and facilitate stock control
  • Supervise the back of house service areas to include cleanliness, hygiene, stock control and wastage 
  • Host and direct guests at peak times eg conferences, arrivals, lunches and breaks 
  • Support the team to complete mandatory training and facilitate and drive compliance 
  • Preparing a daily staff briefing sheet  
  • Assist with SOPs for your area and form a training manual for new recruits 
  • Ensure all health and safety processes and procedures are adhered to including food safety regulations and accident reporting  

Competencies 

  • Strong Food and Beverage background from within hotel or restaurant sector, preferably at a luxury standard 
  • Timely and Efficient 
  • As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours 
  • Strong communication skills (verbal, listening, writing) 

Preferred Education and Experience 

  • Experience of supervising team members ensuring they deliver consistent quality of service is essential  
  • Have a passion and strong knowledge for all things food, beverage, conference & banqueting 
  • Highly organised  
  • Have an eye for detail 

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