Household Project Manager

Join Our Growing Team as a Project Manager
Are you ready to be at the forefront of managing change? The Household Run Change team is seeking a skilled Project Manager to guide our change initiatives supporting our strategic goals. As a key member of our expanding team, you'll play a pivotal role in driving impactful changes across all facets of Household, from Product, Pricing & Underwriting to Claims and Complaints.
In this exciting role, you'll take charge of projects from the initial planning stages to the final handover, collaborating closely with a diverse range of stakeholders both within and outside our organisation. You'll coordinate and delegate tasks, create comprehensive project plans, engage stakeholders, and manage timelines—all while adhering to Admirals' governance standards.
Whether it's a small process tweak or a large IT overhaul, you'll ensure that the most valuable changes are implemented to enhance business operations and elevate the customer experience.
If you're passionate about making a difference and thrive in a fast-paced environment, we want to hear from you Join us and be part of a team that's transforming the future of Household.
Main Duties**

• Lead and drive all aspects of Project delivery from Mobilisation to Handover and Closure
• Scoping, creating and managing project plans
• Monitoring project performance to ensure timely delivery
• Managing dependencies
• Tracking & managing risks and issues that will impact the project delivery
• Working with all levels of stakeholders & delegating actions
• Communicating project progress to senior stakeholders
• Own and manage the project documentation
• Take an active role in discussions about potential solutions and next steps
• Conduct regular project team meetings with key internal and external stakeholders as appropriate to ensure that projects stay on track
• Prepare monthly reporting both internally within Household and the wider business

Key Skills

• Previous experience in project management
• Great organisational skills
• Excellent people skills and stakeholder management
• Proactive approach to taking on new tasks and getting things done
• Strong attention to detail
• Comfortable asking questions and challenging stakeholders
• Focus on providing solutions to problems
• Self-motivated with excellent time management skills
• Ability to quickly understand new concepts and principles
• Resilience to bounce back, learn and move forwards
• Puts the customer at the heart of everything
• Competent in Microsoft Office packages
• Team player with proven ability to collaborate and build relationships across functions
• Personality and a sense of humour (we believe work should be fun)

Experience
Essential Criteria:

• Proven experience managing end-to-end projects, including planning, execution, and delivery.
• Experience working with cross-functional teams and managing multiple stakeholders.

Project Management Skills

• Strong understanding of project management methodologies (e.g., PRINCE2, Agile, Waterfall).
• Ability to manage scope, time, cost, quality, and risk effectively.

Communication & Leadership

• Excellent verbal and written communication skills.
• Ability to lead and motivate teams, resolve conflicts, and influence stakeholde

Planning & Organisation

• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Experience in creating and maintaining project documentation (e.g., project plans, RAID logs, status reports).

Tools & Technology

• Proficiency in project management tools such as Jira
• Competence in Microsoft Office Suite, especially Excel and PowerPoint.

Problem Solving

• Strong analytical and problem-solving skills with a proactive approach to challenges.

Desirable Criteria
Certifications

• PRINCE2, APM, PMP, AgilePM, or equivalent.

Sector Knowledge

• Experience in financial services.

Change Management

• Familiarity with change management principles and experience supporting business change initiatives.

Budget Management

• Experience managing project budgets and financial reporting.

Stakeholder Engagement

• Experience working with senior leadership and external partners or vendors.

Data & Reporting

• Ability to use data to track project performance and inform decision-making.

Additional Information
We follow a hybrid work model, permitting candidates to work from our Cardiff office every Tuesday, or more frequently if they choose, while the rest of their tasks can be done from home.

If your application is successful, you'll be invited to participate in a screening interview with a member of our recruitment team, which will take place over a phone call. The subsequent step will be an interview with our hiring managers, conducted virtually.

Admiral: Where You Can
We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We're proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.