Group Food and Beverage Director

Our Korean Cowgirl Restaurants are atmospheric and inviting, where your plates will be filled with Korean style dishes. From sticky spare rib stacks to honey butter fried chicken wings, not forgetting our incredible USDA smoked beef brisket with a Texas rub.

We are looking for an Group Food & Beverage Manager to oversee the operations of multiple Korean Cowgirl restaurant locations to ensure consistent high standards of service, food quality, and profitability while maintaining compliance with company policies and procedures. You will lead and develop management teams, identify opportunities to develop performance, develop strategies to drive growth, monitor and analyse financial reports, and actively address guest concerns to foster a positive customer experience.

Duties and responsibilities:

• Regularly visit assigned restaurants to assess operational performance, including food quality, service standards, cleanliness, and staff adherence to company guidelines.
• Analyse sales and cost data to identify areas for improvement and implement corrective actions to maximize profitability.
• Conduct performance reviews with restaurant managers, providing feedback and coaching to enhance team performance.
• Monitor and address any issues related to food safety, health and safety regulations, and compliance with company standards.
• Recruit, hire, and train high-performing restaurant management teams, ensuring they possess the necessary skills to lead their respective locations.
• Develop and implement comprehensive training programs for restaurant staff across all areas, including new employee onboarding and ongoing skills development.
  • Foster a positive work environment by motivating, empowering, and recognizing outstanding team members.
• Address employee concerns and performance issues promptly and effectively, including disciplinary actions when necessary.
• Analyse financial reports to identify trends and opportunities to optimize revenue and control costs.
• Implement strategies to manage labour costs, food inventory, and other operational expenses within budget parameters.
• Develop and execute marketing initiatives to drive customer traffic and increase sales at assigned locations.
• Monitor customer feedback mechanisms to identify areas for improvement and address guest complaints promptly and professionally.
• Regularly engage with customers to ensure their satisfaction with the dining experience and actively seek opportunities to exceed expectations.
  • Collaborate with restaurant managers to implement customer service initiatives to enhance brand loyalty.
• Stay abreast of industry trends and market conditions to identify potential opportunities for growth and innovation.
• Participate in the development of new restaurant concepts, menus, and marketing strategies.
• Collaborate with the executive team to implement strategic plans and initiatives across the area.

Why work for us?

• Our Team - we know it sounds cliché but we really are a friendly, passionate bunch who support each other and know how to have fun
• The Company is consistently looking to evolve and expand, offering plenty of personal and professional development opportunities.
• Highly competitive service charge performing similarly to London hotels. That's extra bonus money each month
• Working with some of the best suppliers/partners within the hospitality/leisure industry including; Hospitality Action, The Burnt Chef Project and many more.
• 50% discount when dining at any of our restaurants for you and up to 3 guests.
• 'Mates Rates' for your friends and family to enjoy discounted stays at the Cave.
• An over-night guest experience stay for you and a friend.
• Free meal on duty.
• Volunteer day opportunities.
• Golf discounts at any of our golf courses.
• Free parking on-site.

We cannot provide accommodation for this role.

Job Types: Full-time, Permanent

Pay: Up to £80,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Experience:

• Hospitality: 3 years (required)

Work Location: In person