Technical Delivery Manager

"Hello, we are IJYI and we like to do things a little differently. We have the benefit of a startup mentality with the history of a corporate. Office talk varies from the highlights of the latest night out to the best design pattern for the next delivery. We pride ourselves on going the extra mile not only for our customers, but for one another, a day at IJYI is a chance to make a difference. An opportunity to learn and a moment to laugh."

JOB TITLE:
Technical Delivery Manager

RESPONSIBLE TO:
Head of Operations

OVERVIEW

We're looking for an experienced and proactive
Technical Delivery Manager
to lead the delivery of innovative software and data solutions at
IJYI
. You'll combine technical expertise, Agile delivery leadership, and strong stakeholder engagement to guide our teams in delivering high-quality, impactful solutions for our clients.

This is a hands-on leadership role where you'll oversee delivery teams, shape project direction, and ensure success across multiple engagements — from discovery through to delivery.

About the Role

As a Technical Delivery Manager, you'll play a central role in ensuring project success, client satisfaction, and team performance.

What you will do

• Lead, mentor, and support Agile delivery teams to deliver high-quality solutions on time and within scope.
• Drive Agile ceremonies (stand-ups, retrospectives, reviews) and foster a culture of continuous improvement.
• Provide technical and delivery guidance to ensure best practices and professional growth across the team.
• Act as the primary point of contact for clients, ensuring clear communication and strong relationships.
• Collaborate closely with stakeholders to understand business goals and translate them into actionable technical solutions.
• Manage expectations, risks, and dependencies, ensuring transparency and proactive problem-solving.
• Plan and deliver multiple software and data projects using Agile methodologies such as Scrum or Kanban.
• Develop and manage project plans, timelines, and budgets in collaboration with clients and internal teams.
• Track project performance, prepare reports, and provide analysis to the Head of Operations.
• Support business analysis on larger projects and lead this work on smaller ones.
• Champion Agile principles and delivery excellence across the organisation.
• Conduct retrospectives and identify opportunities to improve processes, tools, and team dynamics.
• Drive innovation and encourage learning to keep IJYI at the forefront of modern delivery practices.
• Work as part of a hybrid team; in our Ipswich office a minimum of 2 days (Tue or Wed or Thu) per week.

What you will bring

• Proven experience leading software delivery teams and managing Agile projects from inception to completion.
• Experience with project management tools such as Jira, Confluence or Azure DevOps.
• Strong understanding of DevOps practices and modern delivery within cloud environments (Azure experience preferred).
• Excellent communication and presentation skills, with the ability to engage technical and non-technical audiences alike.
• Strong organisational and leadership skills, with the ability to balance multiple priorities in a fast-paced environment.
• Positive, proactive attitude and a collaborative mindset that enhances the team's culture and performance.
• Experience working in a bespoke software consultancy or large internal IT organisation is highly desirable.

Nice to have

• Experience with the Microsoft Product Suite and Azure cloud solutions.
• Knowledge of delivering Software as a Service (SaaS) solutions.
• Advanced Agile business analysis skills, including running interactive workshops to identify customer value.