Regional Operations Manager

Job description:

Regional Operations Manager

Hello Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We are offering a competitive salary (3a) from
  £70,000 to £77,000
  depending on experience.
• A company car lease/allowance scheme (£4,980 cash allowance)
• Annual incentive related bonus (up to 15% of annual salary)
• Private health care (Self and partner, if applicable)
• Attractive pension scheme (up to 10% company contribution)
• Life assurance cover of 4 times pensionable salary
• 25 days annual leave plus bank holidays – plus an extra wellness day
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more

Work type:
 Permanent. 37 hours per week, Monday – Friday.

We have an exciting opportunity for a Regional Operations Manager to join the Wastewater Service Delivery Business Unit at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. 
Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Wastewater Service Delivery Business Unit are a key part of how we plan to meet the changing expectations of customers and regulators.

Where you fit in:

As our Regional Operations Manager you willl be accountable for a geographical area working to ensure safety and improving customer service across the Yorkshire region.  The role will lead a large team to ensure that our wastewater network is operating to drive zero customer and environmental impacting failures through effective management and monitoring of resources.  This includes contractors and processes against performance indicators within agreed internal SLA's, regulatory and budget targets.

What skills & qualifications you will need:

• It is a requirement of the role to have a Management qualification / Degree in relevant technical discipline or have extensive experience in the utility/water industry - and will be highly competent in leading large operational teams.
• The successful applicant will have a strong customer focus, be a dynamic, passionate, and experienced people leader with proven success in leading large operational teams, who is able to demonstrate a track record of achieving against challenging targets.
• You will have experience of Health and Safety Management processes and procedures. It is a requirement of the role that you will be Health and Safety trained, preferably NEBOSH but minimum IOSH qualified.
• Travel is required as part of this role; therefore, a full valid driving licence (with no more than 6 points) is a requirement of this role.
• Yorkshire Water is a 24/7 Operation; therefore, flexibility is a requirement of this role. Once fully trained, you will be required to participate in an out of hours management stand-by rota.

You will also benefit from having:

• Ideally you will have a good understanding of sewer networks, common failure modes and solutions, knowledge of incident management, regulatory measures, particularly Pollutions, Internal Flooding, External Flooding, Stability and Reliability, CMEX and associated response times.

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy

Do we sound like your cup of tea?

If you've got experience in operations management and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing date – 21st November

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.