Control Room Team Leader

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About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.

Job Description:

Your New Role

Ready to take the lead in a fast-paced, high-impact environment? At Hitachi Rail, we're offering a rare opportunity to join our team as a Control Room Team Leader – a role at the heart of our operations.

In this position, you'll oversee the smooth running of our control room, ensuring our fleet is maintained, serviced, and cleaned to the highest standards. You'll play a key role in keeping our trains on track and our passengers moving. If you have management experience, fantastic – but if you're looking to take the next step in your career and have strong technical and operational knowledge, we'd love to hear from you.

Please note: This is a shift-based role covering days, nights, and weekends – perfect for someone who thrives in a dynamic environment.

What you'll be doing

• Leading fleet planning and managing all operational interfaces at the Control Centre.

• Coordinating technical riding inspectors and station-based technicians.

• Supervising and supporting Maintenance Controllers and Technical Riding Inspectors.

• Working closely with maintenance depots to deliver short- and long-term maintenance plans.

• Managing train performance and ensuring fleet availability.

• Capturing in-service maintenance needs and planning accordingly.

• Maintaining accurate records, logs, and diagnostics.

• Monitoring KPIs and ensuring compliance through IT systems.

• Driving team development and fostering strong stakeholder relationships.

• Creating personal development plans for direct reports.

• Learning new skills to meet evolving business needs.

• Conducting competency assessments and liaising with internal and external teams.

• Acting as deputy for the Control Room Manager or Maintenance Controller when required.

About you

Essential

• Prior experience working in the same or similar type of role.

• Sound knowledge of railway operations

• Technical understanding of traction and rolling stock

• Ideally have strong leadership and management experience

• Sound knowledge of, and compliance to rules and regulations

• Good written and verbal communication skills

• Good team worker and able to build relationship with other stakeholders

• Capably of working in stressful environments for long periods of time

Qualifications

• Vocational engineering qualifications and experience

Desirable

• Intermediate IT skills – typically Word, Excel, Equinox

• Pervious experience of using Genius, Trust, P2, is desirable but not essential

• Pervious experience of working in operational railway control rooms would be advantageous

What we offer

We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:

• Competitive salary

• Potential opportunity for annual performance related bonus

• 25 days holiday

• Pension scheme with contributions up to 9%

• Private medical insurance

• Personal Accident insurance

• Group Income protection

• Group Life Insurance

• Employee Assistance Programme

We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

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Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  .

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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