HiiCLUB Leeds Front of House

4 days ago

Leeds LS BG, United Kingdom Hii GRIND Full time

Front of House – Sales Assistant

Location: HiiCLUB Leeds

Pay: From £12.50 per hour (depending on experience)

Job Type: Part-time and Full-time positions

About Us

HiiCLUB Leeds is a vibrant, fast-paced environment where great energy, genuine connections, and exceptional service create memorable experiences for our members. We're looking for a confident, customer-focused Front of House Sales Assistant to join our team and help grow our community.

The Role

As a Front of House Sales Assistant, you will be the first point of contact for everyone who walks through our doors. Your role is a blend of sales, customer service, and smooth day-to-day gym operations. You'll play a key part in driving memberships, promoting services, and ensuring every visitor has a positive experience.

Key Responsibilities

  • Welcome customers and members with a warm, friendly attitude
  • Drive sales by engaging confidently with customers and promoting memberships, services, and packages
  • Handle incoming enquiries via whatsapp, phone, email, and in person
  • Process payments and manage bookings accurately
  • Maintain a clean, organised, and professional Front of House area
  • Support the wider team with daily tasks and smooth running of operations
  • Build genuine relationships to encourage repeat visits and customer loyalty

What We're Looking For

  • Previous sales experience is essential (retail, hospitality, leisure, or similar)
  • Strong communication and customer service skills
  • A positive, proactive attitude and willingness to go the extra mile
  • Confident working in a fast-paced, customer-facing environment
  • Reliable, professional, and able to work independently or as part of a team
  • Good organisational skills and attention to detail
  • Flexibility to work evenings and weekends as required

What We Offer

  • Competitive pay starting from £12.50 per hour
  • A fun, supportive working environment
  • Training and development opportunities
  • Staff perks and membership discounts

Job Types: Full-time, Part-time, Permanent

Pay: £12.50 per hour

Work Location: In person

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