Senior Business Analyst

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Business Analyst - Data Analytics

THE ROLE

The primary aim of this role is to be a key, client-facing member of a delivery team that engages with clients throughout their journey of transforming their organisation, using data.

This is a role that requires someone with excellent client-facing and trust-building skills, an understanding of business strategy and objectives, a deep understanding of business processes, commercial acumen, and a proven track record of delivering data solutions.

RESPONSIBILITIES

• Working with the client to identify and articulate their business challenges and needs
• Working with clients to unpack these challenges and identify the underlying causes
• Working with clients to identify and define the requirements that will drive the design and build of data management and data warehousing solutions
• Analysing and documenting business processes
• Analysing and making sense of data
• Providing a link between the client and the Telefonica Tech Data & AI development team
• Helping clients prioritise their requirements and plan implementation approaches
• Bringing industry-leading practice and business analysis skills to client engagements
• Contributing to the building of the Telefonica Tech Data & AI Business Consulting methodologies and intellectual properties
• Helping support data migration engagements by leading source to target mapping exercises.

REQUIREMENTS

• The ability to quickly understand a client's business strategy and business objectives
• Analytical skills to identify, define, and unpick problems
• The ability to clearly define, agree, and articulate customers' business requirements
• Candidates with a background in software development, business analysis or project management
• The ability to understand line of business systems and their underlying data
• Collaborative personality and way of working to build client relationships and trust
• The ability to communicate (written and spoken) with a wide range of stakeholders, up to and including senior manager or director level
• The ability to bridge the business and technical domains
• A good understanding of data management and integration platforms and tools
• Experience of working on data analytics/data warehousing projects and translating these requirements into logical dimensional models
• Hands on data related experience, performing activities such as data analysis, data profiling, and data mapping
• Working with source system SMEs and target system experts to correctly map entities and data elements for both data platform engagements and system integration/migration engagements.

How you'll know you're doing well

• You'll clearly and accurately define customers' requirements that will drive the delivery of our data management solutions
• You'll deliver your outputs to a high quality and to specification, on time, and to budget

Data Analytics - Data - Data Mapping - Data Warehousing - Data Analysis - Data Profiling - Azure - Microsoft - IT Consulting

Be yourself with us, and feel that you belong. 

We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. 

We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.

We don't believe hiring is a tick box exercise, so if you feel that you don't match the job description 100%, but would still be a great fit for role, please get in touch.