Sales & Events Co-ordinator

The Sales & Events Co‑ordinator plays a key role in supporting the Sales & Events team by managing the full cycle of sales and event delivery across UVB's venues, including the Rep and the Library of Birmingham. The role focuses on providing excellent customer service, ensuring the safety and comfort of clients and staff, and contributing to UVB's commercial targets. Responsibilities include handling enquiries, preparing proposals and contracts, conducting venue show rounds, coordinating event logistics such as catering and equipment, maintaining databases and financial records, and maximising upselling opportunities.

In addition, this role works closely with clients and internal teams to ensure smooth event execution, responds to feedback, and upholds company policies on equality, diversity, health and safety, and data protection. By combining sales, administration, and customer service, the position supports UVB's business plan, drives new income opportunities, and ensures the successful delivery of high‑quality events.

We are looking for someone who has experience in both selling and coordinating events, preferably within a conference, banqueting, or unique venue setting. Essential skills include strong knowledge of booking portals, CRM systems, and proficiency in drafting documents, alongside excellent customer service, communication, diplomacy, and presentation abilities. Confidence in client‑facing environments, a professional telephone manner, commercial acumen, and the ability to take initiative are also key. Desirable qualities that may set candidates apart include experience in a producing theatre or charitable environment, familiarity with Events 500, and AV expertise within events.

If this could be you, we'd love to hear from you.

For further details about the role, The Rep visit our website https://www.birmingham-

Please apply direct via the application portal on the Rep website. We do not accept applications direct from Indeed.

Working with us you would be able to access the following benefits

• Employer contribution pension scheme
• Holiday entitlement of 5 weeks plus bank holidays rising with service
• A day off for your birthday
• Free-to-use employee assistance service and 24/7 GP Service
• Staff ticket discount (when available)
• Staff discount in The Rep food and drink outlets (when available)
• 25% Season Ticket discount on parking at Q-Parks
• £5 day rates at Utilita Arena North and South Car Parks
• Access to salary sacrifice schemes including Bike to Work scheme and Health Cash Plans
• We actively encourage all staff to see shows as believe that being part of The Rep product enhances everyone's experience as an employee and ambassador. To ensure everyone has a chance to attend shows every staff member is invited to attend press night for all The Rep's own productions along with further complimentary tickets where possible as well as competitive discounts throughout the year.

If you have any questions, reach out to us at -

It's important to us that The Rep reflects the communities we serve and therefore we particularly welcome applicants from the global majority and D/deaf & disabled communities as these groups are not as well represented as we want them to be.

The Rep is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. As part of our safer recruitment practices, the suitability of all prospective employees and volunteers is thoroughly assessed.

Job Types: Full-time, Permanent

Pay: £29,928.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• Sick pay

Work Location: In person

Application deadline: 19/12/2025