spa housekeeping manager

Spa Housekeeping Manager

Location: Beaulieu Road , Lyndhurst

Hours: Full Time

Salary: Up to £41k (OTE inc Tronc)

We are currently looking for a full time (45hrs/pw) Spa Housekeeping Manager to support our dedicated housekeeping team at our award-winning Spa.

Herb House Spa is located within the grounds of Lime Wood - a boutique country house set in the heart of the New Forest National Park, Lyndhurst, Hampshire.

At Herb House, we are dedicated to natural well-being, inspired by our forest surroundings. Our Spa is designed over three levels,

incorporating a massive Sauna, indoor Hydro Pool, Mud House, a steaming outdoor Hot Pool, eight spacious single treatment rooms and two magnificent double treatment rooms.

We also have a state-of-the-art rooftop gym with the very latest Technogym equipment, a 16-metre ozone treated indoor lap pool with glass doors overlooking the garden. We also have a hands and Feet room for manicure and pedis as well as a workout studio offering an extensive range of fitness classes to our guests and spa members.

Why join us?

We give our teams a great place to work that is fun, professional, and just little bit different.

At the heart of what we do and why we do it is our consideration for your work life balance. Compassion, consideration, and patience is the motto. Standards are clear, ambition is high. We understand our team and support them to achieve their goals.

Perks & Benefits:

• Meals on duty – We are an ethical business committed to the best staff food in the industry.
• 35% discount on food, beverages & treatments at Lime Wood.
• Take home goods – cost price.
• Perkbox – employee discount scheme with access to more than a hundred daily rewards ranging from free food in major UK restaurants, to movie tickets and high street clothing brands.
• Range of learning & development opportunities

Plus, much more…

To view our full range of perks, visit our 'Why join us' section on our career's webpage:

About the role:

Responsibilities include, but not limited to:

• Proactive and hands on approach, leading your team from the front-line to deliver exceptional levels & standards of cleanliness across all areas of the Spa.
• A strong understanding of hygiene legislation and best practise.
• Strong leadership skills.
• An ability to converse with Hotel Guests, Spa Members and Spa Days daily.
• Oversee all laundry requirements including stock take and quality control.
• Overall responsibility for the preparation and cleanliness of all areas in the spa.
• Manage and inspect the performance of the team, leading by example and providing development opportunities.
• Liaise with suppliers, maintain excellent supplier relationships.
• Maintain stock, overseeing stock control and ordering.
• Handle departmental complaints.
• Work closely with all members of the spa management team to provide a friendly and efficient service.
• Take responsibility for ensuring the condition of all furnishings, fittings and equipment are in good order liaising with the maintenance team as/when required.
• Controlling Departmental costs.
• Spa Duty Manager Shifts

About you:

Previous experience as a Head Housekeeper/ Manager or within a similar role is essential. Must be fully flexible for morning, evening & weekend work. Please note, this role is a physically demanding role, requiring you to be on your feet throughout. Lifting and manoeuvring of furniture and heavy linens will be required. You must have a proactive and motivated attitude towards providing high standards of service.

We are a founder member of the Hoteliers Charter aimed at raising the profile of hospitality, advocating working in hotels as a great career choice, for more information visit

Lime Wood is laid-back luxury at its best – a stunning building set in the middle of the forest landscape. A multi-award-winning 5-star 33 bed hotel with everything from our Herb House Spa to a Green house guests can eat in. Set in the heart of The New Forest National Park and 1 mile from the village of Lyndhurst

The Hartnett Holder & Co. restaurant has a different approach to hospitality – fine dining has been thrown out and replaced with a fun dining experience which includes seasonal, locally sourced and fresh British food with an Italian twist. There's no need for a suit and tie here The team at Lime Wood provide the highest level of service within a relaxed environment, making our guest feel truly at home.