Interaction Designer

Details
Reference number

437366

Salary

£42,410

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

MHRA - Digital and Technology Group

Type of role

Digital

Working pattern

Full-time

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Wellington Place, Leeds

About the job
Job summary

We are currently looking for an Interaction Designer to join our Digital & Service Design function within the Digital & Technology group.

This is a full-time opportunity, on a permanent basis. The role will be based in 7-8 Wellington Place, Leeds, LS1 4AP. Our Canary Wharf and South Mimms sites are only available as contractual work locations to existing employees of the MHRA. Please be aware that this role can only be worked in the UK and not overseas. We are open to requests for flexible working. Please discuss this with the recruiting manager before accepting an appointment.

We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

A Digital Allowance of up to £12,823 per annum may be available for exceptional candidates based on our assessment of your skills and experience. This allowance is non-pensionable and may change on an annual basis.

Who are we?

The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters

Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. D&T works in a holistic way to combine digital and technology change, data and information management, project delivery, business process, product management and cultural change to maximise out impact and ensure sustainability.

Job description

We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives.

The Digital & Service Design group provides a number of services through its practice-based model including user-research, service design, business analysis, change management and product management. D&SDG owns the customer experience for the division and is building its in-house capabilities around Digital Product Management and User Centred Design.

What's the role?

We're looking for a knowledgeable Interaction Designer who can contribute to a growing user-centred design practice at the MHRA. The successful candidate will help broaden the capabilities of the practice and be a strong advocate for people who use our services.

The postholder will have a hands-on role in designing digital products and services using the Gov Design System and will be responsible for owning patterns and components that are used across projects in collaboration with the Senior Interaction Designer. You'll be collaboratively working to define patterns that can be used across the agency's services and supporting the team in defining how we communicate the need for a consistent user experience and how we can improve our own design system in the future.

You'll work flexibly in our User Centred Design practice comprising service design, user research and content design. In addition to working within the user centred practice, the postholder will work in multi-disciplinary teams of professionals: including business analysts, software engineers, change managers, product managers and delivery managers.

The successful candidate will have good experience in delivering interaction design with a user-centred, evidence-based approach, liaising with external suppliers and a solid track record of delivering high-quality digital products as well as coordinating customers, colleagues and stakeholders.

At all stages of a project lifecycle, the postholder will be expected to be able to work independently or in collaboration with their multi-disciplinary team. With a good understanding of all user-centred methods for each phase and how interaction design can add value to either discovery or delivery. Being able to creatively problem solve and communicate your decision-making process is a critical part of the role that the postholder will be expected to present on a regular basis to senior stakeholders and service owners.

Key responsibilities:

• Provide design guidance and hands-on interaction design for complex projects and portfolios of work within an agile development framework.
• Use best practice and standards consistent with the rest of government
• Advise and support software engineers in the development of designs, and iterate patterns and components
• Work closely with service designers to gather and interpret evidence from service design walkthroughs and analysis, using this insight to design solutions and communicate well-reasoned rationale to stakeholders, ensuring that chosen approaches are grounded in user needs and service context.
• Work closely with user researchers to provide appropriate designs and prototypes, attend user research sessions, discuss findings use evidence to inform and iterate interaction designs

Person specification

Who are we looking for?

Our successful candidates will have:

• Degree level or equivalent professional experience
• Previous experience working as an Interaction Designer within teams designing and delivering digital products and services
• Previous experience of working with different types of prototyping tools
• Previous experience of working in an agile team

If you would like to find out more about this fantastic opportunity, please click here for further details

Benefits

Alongside your salary of £42,410, Medicines and Healthcare Products Regulatory Agency contributes £12,286 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
• Privilege Leave: 1 day
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
• Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
• Civil Service Pension Scheme. Please see the link for further information For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on
• Flexible working to ensure staff maintain a healthy work-life balance
• Interest free season ticket loan or bike loan
• Employee Assistance Services and access to the Civil Service Benevolent Fund
• Eligibility to join the Civil Service Motoring Association (CSMA)
• Variety of staff and Civil Service clubs
• On-going learning and development

Things you need to know
Selection process details

The selection process:

We use the Civil Service Success Profiles to assess our candidates, find out more here.

• Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Please submit your application to Michael Page by visiting this website SEO Interaction Designer - JN , Michael Page
• Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage.
• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

Closing date: 01 December 2025

Shortlisting date: 9-10 December 2025

Interview date: 17-19 December 2025

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens
• Maintenance roles, particularly those required to work in laboratory settings
• Roles that involve visiting other establishments where vaccination is required
• Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact

In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition –

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at:

Civil Service Commission

Room G/8

1 Horse Guards Road

London

SW1A 2HQ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Steph Kavanagh
• Email :

Recruitment team

• Email :

Further information

In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact the Resourcing Team at , in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission at: - - Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ

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