Service Co-Ordinator

3 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom jobs24 Full time

SERVICE CO-ORDINATOR - ACTIVE SECURITY
We are a small, friendly, locally run business providing a high-quality service to our

clients. We have a mixture of domestic, commercial and industrial clients. Most of our work is

carried out in the Maidenhead and Henley area.

Due to the Company's continued expansion we are currently looking for an enthusiastic and

adaptable individual to join our small but busy office. The successful candidate must be a team

player and able to work unsupervised.

The candidate must have excellent customer service skills, as you will be

communicating with our customer by telephone as well as email and occasionally face to face. An

excellent telephone manner is essential as you will also answer customer enquiries and schedule

maintenance visits for our engineers.

Duties will include;

  • Answer basic technical questions (training will be supplied)
  • Scheduling service and maintenance calls for both our commercial and domestic customers
  • Scheduling return visits and keeping customers informed of any delays
  • Create small works quotations on request
  • Liaise with Service Manager and Office Manager with ongoing service issues
  • Create call out invoices and send to customers in a timely manner
  • Handle general customer enquiries

Great opportunity to join a well-established local company.

Monday-Friday, 40 hours per week (office based)

£25,000 - £29,000 per annum (depending on experience)

Company pension

To apply for this position please email your CV by clicking "Fast Apply"



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