Housing Manager

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.

We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.

We are pleased to share an opportunity for someone to us as a Housing Manager. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working and Flexible Working will be considered.

The successful candidate can be based in any Flagship Housing office, whichever is closest to their home address. We have offices in the following locations: Norwich, Melton / Woodbridge, East Dereham & Bury St. Edmunds.

As a Housing Manager, you will lead and a develop a team and support the Head of Housing to deliver our housing strategy and our vision, Housing Made Simple. You'll be the subject matter expert for your service area ensuring the function meets all regulatory and legislative requirements.

Taking a coaching approach to empower your team to deliver an outstanding housing management service to our customers. You'll support the team to resolve complex enquiries. Whilst encouraging your team to be autonomous and to be confident in their decision-making, driven by doing the right thing for our customers and our business.

You'll support your manager to lead on our vision, Housing Made Simple, to make it as easy as possible for customers to rent their homes whilst ensuring we are compliant with the law, legislation, and Bromford Flagship's policies and procedures.

Applications are welcomed for the role of Housing Manager from those with previous experience of leading and developing a team, ensuring they have the skills, knowledge, and resources to carry out their roles.

With extensive housing management experience, in social housing. You will need demonstrable experience of continuous improvement, shaping the future direction of the team and wider business. As well as being able to analyse and interpret data to understand and improve performance.

Educated to GCSE standard or equivalent, with a CIH 4 - Housing Qualification or be willing to study towards it. You will also require a full valid Driving Licence.

In return for your hard work, we offer a competitive salary of £46,297.19 annum and a benefits package that includes:

• 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
• Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
• Death in Service Benefit.
• Company Sick Pay.
• An agile working environment to achieve a healthy work/life balance.

and that's not all We're also proud to offer:

• Opportunities for development (including apprenticeships, our Academy, and various training options).
• Health and well-being programs and initiatives.
• Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
• A Leadership Team that inspires, develops, and supports you.

Please see the attached The Housing Manager The Part I Play Statement, for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 1683 and state that you are applying to be a Housing Manager, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Please click here, to see the full list of benefits for this job.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: Interview Date: , in King Street, Norwich.

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.

Housing Manager – Reference Number 1683

About Us

Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.