Store Manager

Are you a skilled Store Manager ready to take on a new exciting opportunity? Do you thrive in a team-focused environment, enjoy problem-solving, and want to make a real difference? If so, we'd love to hear from you

Here at Rainbows Children's Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we're here to brighten short lives and support families, wherever they are.

As part of our growth, we're excited to be opening our first Rainbows' Furniture, Fashion and Donation Store in Shepshed This store will be a larger store than our existing boutiques therefore we're looking for a motivated and capable Store Manager to lead this new venture.

Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN

Hours: 37.5 hours per week, working 5 out of 7 days on a rota basis

About the role

You'll be responsible for driving income and profit by managing the store's operations, managing staff and volunteers, stock, premises, and van collections/deliveries. This is a fantastic opportunity to shape the success of a new venture while supporting the vital work of Rainbows.

Some of the key responsibilities include (but not limited to):

• Drive store performance and profitability by effectively managing sales, stock, and promotions
• Maximise donations and Gift Aid contributions
• Ensure a consistent flow of fresh, saleable stock
• Oversee efficient furniture collection and delivery, working closely with the Furniture Delivery Service Manager
• Lead and motivate your team, collaborating with the E-commerce Manager to grow online sales via platforms like eBay and Depop
• Further responsibilities can be found by downloading the Job Description.

Essential Requirements

• Experience in a retail management environment
• Excellent leadership and management skills
• Excellent customer service skills with the ability to implement agreed standards of service in the store
• Ability to manage a diverse team with varying skill sets
• Experience in recruiting, training, and motivating volunteers
• Confidence in working towards financial targets and managing budgets

Desirable Requirements

• Previous experience of managing a store or department within a furniture and/or fashion environment
• Previous experience of working with or managing van drivers
• Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Eligibility to join blue light card discount scheme and Company Shop.
• Healthcare Cashback plan.
• Life Assurance.
• 27 days holiday
• Plus bank holiday allowance but expectation to work bank holidays in this role.
• Contributory pension scheme or Salary Sacrifice Pension Scheme
• Free access to an employee assistance programme
• Wellbeing support and access to Mental Health First Aiders
• Unofficial benefits: Fun events, All staff away days, Guest visitors

For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager, on

To apply for the role please click 'apply now' to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at

This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

We are an inclusive organisation, from our trustees and team members to our children and young people. We treat all job applicants equally regardless of class, age, disability, gender identify or gender expression, race, ethnicity, religion or belief, sexual orientation or any other equality characteristic. We particularly encourage applications from individuals who are underrepresented in the Health and Social care sector.