Restaurant Team Member
2 weeks ago
Hobbsons Cambridge
Front of House Team Member
JOB OVERVIEW
Have you ever seen anyone crying whilst eating a pie? Just saying.
Hobbsons Pie Shop & Restaurant, Lincoln's original pie shop, is coming to Cambridge in ______ 2024 Hobbsons is a best of British restaurant specialising in pies and very much lives up to its name with its nature: take it or leave it.
We are seeking Front of House team members that can welcome our guests as if they're old friends. All our food is freshly made by our chefs and is something that we, soon to be you, have every right to be proud of. We're looking for a team that radiates a smile to the dining room and that has genuine enthusiasm for making a positive impact on somebody's day. A sense of humour is not desirable; it's essential If this sounds like you, then you're the person for us and we're the people for you.
PERSON SPECIFICATION
The ideal candidate must have a keen eye for detail, work well under pressure and be able to multi-task whilst delivering excellent service to our guests in a warm, friendly manner. We encourage you to let your personality loose because we believe that the team creates the atmosphere and memories for our guests. Whilst we can train levels of service, we'd love our team to be able to confidently strike up a conversation with our guests, whether that be about their dog, their kids (who are probably a lot less cute than their dog) or punting. Being able to work as part of a team is essential, as the Hobbsons is built on people, positivity and humour.
ESSENTIAL REQUIREMENTS
All applicants to this role must have the following:
Have proof of right to work in the UK
Have a UK bank account in your name
Be able to converse confidently and fluently in English
Have a fixed place of residence within a reasonable travelling distance of the workplace
RESPONSIBLE TO
Duty Supervisor
General Manager
Assistant Manager
MAIN RESPONSIBILITIES AND EXPECTATIONS
Common Sense
To represent the company's high standards of personal presentation and behaviour at all times during a shift
To report for duty punctually and wearing the correct uniform
To prepare the restaurant and bar for service following established jobs lists and as directed by the duty manager
To welcome the guests in a friendly and accommodating manner, ensuring you make a great first impression
To have comprehensive product knowledge of the menus to ensure maximum benefit to the guest
To serve food and drink promptly, consistently achieving the required standards
To record all sales accurately and to be responsible for all payments of both cash and card
To adhere to all the company's policies and procedures
To ensure that a high standard of hygiene and cleanliness is maintained by following cleaning routines and ongoing diligence during the shift and in set-up and close-down procedures
To have a thorough knowledge of and adherence to the law regarding the following company regulations: Licensing Laws, Health & Safety Regulations, Food Handling & Hygiene Laws, Fire Regulations and Procedures, First Aid Procedures
To bring a positive attitude to teamwork, contributing to the smooth running of the restaurant and interacting productively with the other departments of the restaurant.
Job Types: Part-time, Permanent
Pay: From £12.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Experience:
- Restaurant: 1 year (required)
Work Location: In person
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