Senior Project Manager

Do you thrive on keeping things organised, supporting teams, and helping projects run like clockwork? Love the idea of shaping processes and playing a key role in smooth, successful delivery?

At Cloud9 Insight, we're looking for a proactive, experienced, hands-on
Senior
Project Manager
to lead exciting Microsoft-based projects that make a difference for our clients and community. Our Senior Project Manager will be someone who is a team player, who loves a challenge, and who strongly aligns with our core values: Dependability, Lovability, Curiosity and Positivity.

You'll be central to how we plan, manage, and deliver our Microsoft Dynamics 365 projects, keeping stakeholders aligned, teams empowered, and outcomes consistently excellent. This is a hands-on role ideal for someone who's ready to own delivery from start to finish, wants to be involved with multiple projects at once, and can bring structure to complexity.

What You'll Be Doing

• Lead the planning and delivery of multiple client projects
  , from kick-off to handover, ensuring milestones, budgets, and timelines are met.
• Own the full project lifecycle
  , managing scope, dependencies, risks, and change controls with clear communication and stakeholder alignment.
• Facilitate cross-functional collaboration
  between consultants, developers, and client stakeholders, keeping everyone clear, motivated, and on track.
• Create and maintain detailed project plans
  , ensuring visibility and accountability across workstreams.
• Lead project meetings,
  from sprint planning and daily stand-ups to client check-ins and steering reviews.
• Proactively identify risks and roadblocks
  , and take the lead in resolving issues before they impact delivery.
• Drive continuous improvement,
  shaping internal project delivery processes, reporting, and governance alongside the Head of PMO.
• Support resource planning and capacity management
  , helping optimise how our team is deployed and where we can scale.
• Build strong client relationships
  , delivering regular updates, managing expectations, and ensuring satisfaction and retention.
• Champion project excellence
  , using tools like Synergist and Power BI to track performance and share real-time insights.
• Maintain clear documentation
  and CRM data to support data-driven decisions and continuous improvement.
• Support internal and client reporting.
• Support scheduling and capacity management planning.

What You'll Bring

• A proactive, get-things-done mindset, you're always one step ahead.
• Commercial and legal acumen.
• Excellent organisational skills, with the ability to manage competing priorities and keep multiple workstreams moving forward.
• A strong attention to detail.
• Great communication: clear, professional, people-first.
• Confidence using project tools (or the drive to learn them quickly).
• Experience as a project manager - even better if this experience was gained working in the technology sector.
• A calm, solutions-focused mindset, even when things get busy.
• The ability to juggle multiple projects at once without dropping the ball.
• Agile, PRINCE2, or tools like Synergist, but these aren't deal-breakers.
• A natural curiosity and a desire to learn, explore new ideas, and grow your skills.

What We Bring to the Table

Career Growth:
You'll have regular check-ins, the chance to step up and stretch yourself, plus a full day every month dedicated to learning and development.

A Values-Led Culture:
We show up every day with lovability, positivity, impact, dependability, and curiosity and we live those values in how we treat each other and our clients.

Friendly Vibes:
We're a tight-knit team that celebrates collaboration, supports each other, and loves a good win. Your voice will be heard, and your ideas will matter.

Brighton Perks:
Our buzzing office is based in the heart of the Lanes, with flexible working, team socials, and a dog-friendly policy for four-legged morale boosters

Why You'll Love It Here

This isn't a box-ticking job. It's a chance to shape how we run projects, and make teams' lives easier. You'll grow fast, learn loads, and be surrounded by people who truly have your back.

Not 100% Sure You Tick Every Box?

That's totally fine. We believe the best people don't always come wrapped in a perfect checklist. If this sounds like your kind of role and you think you'd bring great energy and skills to the team, we want to hear from you.