Passenger Assistant

5 days ago

Milton Keynes, Milton Keynes, United Kingdom London Hire Group Full time £12,700 - £26,400 per year
Passenger Assistant (Zero-hours)

Department: Passenger Assistant - Bus Operations

Employment Type: Zero Hours

Location: Milton Keynes

Reporting To: Assistant Transport Manager

Compensation: £12.70 / hour


Description · Are you looking for a rewarding role focussed on helping others?
· Do you want to make a real difference?


If so, we have the role for you

London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator's licence regulations.

We have built our service around principals and process that are recognised as industry standards. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.

Key Responsibilities
  • Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers. 
  • Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
  • Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
  • When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
  • Ensure any wheelchairs are correctly located and secured using suitable equipment.
  • Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
  • Communicate with passengers and clients in a patient, informative, non-patronising manner.
  • Report late running and incidents in line with depot processes.
  • Ensure the vehicle allocated is always secure whilst in use.
  • Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.

Skills, Knowledge and Expertise
  • You should demonstrate a sound understanding of disabilities. 
  • Able to deliver the service with a patient and level-headed attitude. 
  • Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
  • Excellent verbal and written communication.
  • Great attention to detail and able to complete records clearly and accurately.


What's on offer
  • Contracts starting at 15 hours per week, worked on a split-shift basis covering AM and PM transport.
  • Term-time only, with a full statutory annual leave entitlement of 5.6 weeks (inclusive of 5.6 weeks) paid in addition to the working weeks. 
  • There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings. 
  • Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods)
  • Access to our Employee Assurance Programme.
  • Automatic enrolment in our pension scheme after three months service.

  • Performance Assistant

    5 days ago

    Milton Keynes, Milton Keynes, United Kingdom Network Rail Full time £30,000 - £60,000 per year

    LocationMilton Keynes, GBDepartment NameIS Strategy G1About Network RailJoin Network Rail - Where People and Connections MatterAt Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe...

  • Assistant Analyst

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Network Rail Full time £26,936 - £40,000 per year

    About Network RailJoin Network Rail - Where People and Connections MatterAt Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every...

  • Customer Service Representative

    1 day ago

    Milton Keynes, Milton Keynes, United Kingdom FPS Distribution Ltd Full time

    Alliance Automotive Group UK & Ireland is a leading distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK and Ireland. Our strategically designed network, supported by acquisitions, positions us as a market leader in providing automotive parts distribution services to the...

  • Railway Security Officer

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom Carlisle Support Services Full time £25,000 - £40,000 per year

    Job IntroductionSpecialist Rail Security Officer - Milton KeynesClean, valid UK Driving Licence required for positionThe BenefitsHealth and Wellbeing Plans – including our family-friendly maternity policy.Flexible financial support with instant access to earned and authorised wages.Benefits for all – vouchers, discounts and rewards for shopping, eating...

  • Security Officer Rail

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom Carlisle Support Services Full time £30,000 - £40,000 per year

    Job IntroductionSpecialist Rail Security Officer - Based BletchleyClean, valid UK Driving Licence required for positionThe BenefitsHealth and Wellbeing Plans – including our family-friendly maternity policy.Flexible financial support with instant access to earned and authorised wages.Benefits for all – vouchers, discounts and rewards for shopping, eating...

  • Principal Engineer

    5 days ago

    Milton Keynes, Milton Keynes, United Kingdom Network Rail Full time £85,000 - £135,000 per year

    LocationMilton Keynes, GBDepartment NameTA Asset Management & Architecture G1About Network RailJoin Network Rail - Where People and Connections MatterAt Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to...

  • Project Planner

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Network Rail Full time £43,000 - £51,719 per year

    LocationBletchley, GBDepartment NameSupply Chain Operations - Construction ServicesAbout Network RailJoin Our Team at Network RailAre you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter,...

  • Head of Contracts

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Network Rail Full time £71,163 - £84,837 per year

    LocationMilton Keynes, GBDepartment NameIS Contract & Supplier Management (IT G1About Network RailJoin Network Rail - Where People and Connections MatterAt Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters...

  • Scheme Delivery Manager

    2 days ago

    Milton Keynes, Milton Keynes, United Kingdom Network Rail Full time

    LocationMilton Keynes, GBDepartment NameEM Apprenticeships, Graduates & Industry Development G5About Network RailJoin Network Rail - Where People and Connections MatterAt Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something...

  • Residual Value

    7 days ago

    Milton Keynes, Milton Keynes, United Kingdom Mercedes-Benz in the UK Full time £40,000 - £80,000 per year

    About UsAt Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do.It's an exciting time to be part of the team, so what are you waiting for?How You'll Play Your PartWe're looking for someone passionate and...