Connect and Support Service Volunteer

2 weeks ago


Remote, United Kingdom Age UK Full time

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

You'll volunteer from home, supporting older people over the phone. By researching services and making calls on their behalf, you'll help them feel more confident, connected, and part of their community.

What will you be doing?

In this role, no two days are the same. You might:

  • Research social activities and follow up with someone to help them feel less lonely
  • Arrange transport for someone with mobility challenges to get to a day centre or lunch club
  • Find trusted tradespeople, like gardeners, to help someone stay independent at home
  • Make calls on behalf of someone who lacks the confidence to do so themselves
  • Connect people with their local Age UK or similar organisations
  • Each call is different, but all make a real difference to older people's lives.

How would you be supported in this role?

You'll get full training and an induction, so you feel confident in your role. We'll provide regular check-ins, team support sessions, and opportunities to connect with other volunteers for peer support.

Why do we need volunteers in this role?

Volunteers help us reach more older people who need support. By giving your time and sharing your skills, you'll make a real difference to people's lives.

Additional information:

This role takes place Monday to Friday, between 9am and 5pm. We'll work with you to find times that suit you within these hours.

As an Age UK volunteer, you'll get discounts on Age Co. products and services, plus offers from other brands through our discounts portal. Just ask your volunteer manager to find out what other perks are available.

What skills, interests or experience might be helpful in this role?

Older people are at the heart of everything we do at Age UK. You don't need prior experience, we'll provide full training and ongoing support. It's helpful if you understand the challenges people may face in later life and will need some awareness of local and national services older people can be referred to.

Strong communication skills and basic confidence using computers and online tools are important for this role.

To find out more please contact:

Job Type: Volunteer

Pay: £24,420.00-£53,353.02 per year

Benefits:

  • Casual dress
  • Employee discount

Work Location: Remote



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