Claims & Complaints Lawyer

1 week ago

London, Greater London, United Kingdom AJ FOX COMPLIANCE Full time £100,000 - £120,000 per year

We are working with a leading international law firm to hire a qualified
Claims & Complaints Lawyer
for a
contract role
based in London. In this position, you'll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm's wider contentious and risk-related matters.

The firm is looking for a lawyer with over
5 years' PQE
in civil or commercial litigation. Experience in professional negligence, solicitor claims, and professional indemnity insurance will be particularly valuable, and prior experience within a city or international law firm is desirable.

The responsibilities will include:

  • Assisting with the management and reporting of claims
  • Supporting investigations and liaising with external counsel where necessary
  • Assisting with internal and regulatory investigations
  • Ensuring compliance with SRA Standards and Regulations
  • Supporting the resolution of disputes with external parties
  • Maintaining complaint records
  • Drafting responses to client complaints
  • Managing insurance notifications and renewals
  • Liaising with the Legal Ombudsman

This is a fantastic opportunity to work with a well-regarded legal risk team in a high-profile firm. Please get in touch to find out more.

Ref: 1198

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