Operations Director

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult and construct business, we harness our unique combination of leading-edge practical expertise and project delivery to unlock the potential in every project.

Mace will be playing a key role in supporting the future of UK nuclear infrastructure. We are searching for motivated and driven individuals to help steer our team in an exciting period of growth. If you are searching for an opportunity join a large, high-energy infrastructure consultancy team while delivering a unique programme, please register your interest.

Safety First - Going Home Safe And Well
Our values shape the way we consult & construct, and define the people we want to join us on our journey:

• You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
• You will champion a diverse and inclusive working environment, and understand the importance of the wellbeing of the people you manage.

Client Focus - Deliver On Our Promise

• You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
• You will be responsible for best in class service delivery and effective engagement with wider industry and professional bodies to promote Mace
• You will be a recognised expert in PMO and Project Controls, with a strong internal and external network (e.g. clients, contractors, consultancies and other stakeholders).

Integrity - Always Do The Right Thing

• You will have full budgetary oversight and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations.
• You will directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create Opportunity - For Our People To Excel

• You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.
• You will use your network to identify talent, lead recruitment, and manage the development, retention and mobility of people, and support our people to achieve their highest potential.

You'll Need To Have

• Significant experience of effective PMO and Project Controls leadership on significant/landmark/mega construction projects.
• Significant experience of leading the effective deployment of robust PMO and Project Controls strategies/frameworks and integrated project controls methodologies.
• Expert knowledge of risk tools, techniques and software (e.g., MS office and Power BI, Aconex, Primavera P6 and RiskHive, @risk, Primavera Risk Analyser).
• Ability to manage activities with significant uncertainty or ambiguity providing effective consultancy to clients and other key stakeholders to drive effective outcome/s.
• Manage upward effectively and constructively challenge BUD.
• Lead others effectively, give clear direction, coach and support others to reach their full potential.
• Mentor and develop the project team and others in the business; provide a safe work environment to learn and mature, sharing knowledge and experience.
• Adapt and react well to changing priorities and requirements (both business and project).
• Strong business development skills and commercial awareness/acumen (e.g. cross selling Mace services into client organisations).
• Strong understanding of construction and related industry, trends, innovation and associated threats and opportunities.
• Deep domain knowledge of providing PMO and Project Controls leadership in collaboration with external bodies, professional institutions and peers.

You'll Also Have

• Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.
• Extensive experience in the successful delivery phase of projects and programmes in the infrastructure sector.
• Leadership and management experience of large, diverse teams.
• Experience of managing relationships with key senior stakeholders.
• Experience of working client-side as well as within a consultancy.
• Practical application, and understanding of the opportunities related to data analytics and intelligent reporting, Power BI and other reporting suite tools.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.