Assistant Community Shop Manager – Bloxwich

2 weeks ago

Walsall WS LQ, United Kingdom St Giles Hospice Full time £30,000 - £45,000 per year

Contract type

Permanent - Part time, St Giles Hospice Shops

Location

Bloxwich

Hours

15 hours (2 days out of 6) 8:55am - 5:05pm trading over 6 days

Annual salary

£9633 (Retail Band AA)

Last day to apply

28/10/2025

Exciting News We have a vacancy in our Bloxwich store and looking to recruit an Assistant Community Shop Manager. Have you got a passion for fashion and love working in your local community? Then this is the role for you

As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. You'll be empowered to make decisions locally whilst working within a supportive framework. You'll work within and for your local community ensuring that engagement and support is understood and promoted.

You'll have good customer service skills and want to be part of a successful team. Ideally, you'll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).

Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice.

The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5million which supports the overall income generation strategy.

Qualifications

Desirable

· Qualifications in English and Maths

Minimum Level 2 Key Skills or Grade 4 (A-D) GCSE

Knowledge and experience

Essential

· Ability to lead and motivate others

· Previous retail experience

· Understands of health and safety regulations

· Ability to plan and priorities workloads and delegate accordingly

· Outstanding communications skills

· Excellent customer focus

· Knowledge and understanding of sales management, profit and loss

Desirable

· Local community knowledge

· Previous line management experience

· Experience in achieving goals and identifying opportunities

· Has the ability to implement and enforce policies

· A desire to work as part of a team to generate fresh and innovative community-based ideas

· Some experience of Gift Aid

· Some experience of working with volunteers

Values

· Exhibits our hospice values and behaviours

Skills

Essential

· Proven customer service skills

· Flexible and be able to adapt to change on a daily basis

· Able to complete physically demanding work in the form of standing for long periods and moving stock

· Ability to handle administrative task, such a cash handling

· Be a keen problem solver

· Ability to follow organisational policy and procedures

Desirable

· IT and numeracy – Office365/Share point

· Ability to work on own initiative and prioritise workload

· Team Management skills

· Experience in training and developing staff and/or volunteers

Personal Attributes

· Strong communicator

· Customer focused

· Willingness to learn

· Flexible and adaptable to change

· Good interpersonal skills

· Goodtime keeping & strong work ethic

· Conducts themselves' in a professional manner

· Good organisational skills

· Inclusive and diverse in their approach

· Empathetic

· Team Player

· Able to work under pressure

· Collaborative

· Ambassador for St Giles Hospice

Other requirements

· Eligibility to work in the UK

· Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Job Types: Part-time, Permanent

Pay: £9,633.00 per year

Expected hours: 15 per week

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Life insurance
  • Sick pay

Work Location: In person

Reference ID: 472

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