Hardware, Network and Infrastructure Foundation Apprentice
1 week ago
About the Role:
This Level 2 Apprenticeship offers an exciting opportunity to kickstart your career in IT, focusing on the essential skills required to support and maintain computer systems, networks, and infrastructure. Working as part of a dynamic IT team, you will receive hands-on experience while studying towards a nationally recognised qualification.
Contract Type:
Apprenticeship (Duration: months) , Pay (Apprenticeship Wages)
The Apprenticeship Standard you will be trained on is:Hardware, Network and Infrastructure Foundation Apprentice (Level 2)
Key Responsibilities:
· Provide first-line technical support to staff and users.
· Set up, configure, and maintain computer hardware, printers, and peripherals.
· Support network connectivity, including Wi-Fi, LAN, and basic troubleshooting.
· Assist with installing and updating software applications.
· Monitor and maintain IT systems to ensure smooth daily operations.
· Escalate complex issues to senior technicians where appropriate.
· Maintain accurate documentation of IT assets, incidents, and resolutions.
· Follow health, safety, and security procedures in line with company policies.
Training and Qualification:
· You will work towards the Level 2 Hardware, Network and Infrastructure Foundation Apprenticeship Standard.
· Structured on-the-job training alongside dedicated off-the-job learning sessions.
· Mentoring and support from experienced IT professionals.
Essential Skills & Qualities:
· A genuine interest in IT, technology, and problem-solving.
· Good communication and teamwork skills.
· Willingness to learn and adapt in a fast-paced environment.
· Basic understanding of computer systems and networks
· Strong attention to detail and organisational skills.
Additional Information
Note: The responsibilities outlined above are not exhaustive and may be varied from time to time following consultation with the role holder.
Safeguarding Statement
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff, apprentices, and volunteers to share this commitment. All successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references as part of our safer recruitment process.
Job Type: Full-time
Pay: £13,741.00 per year
Ability to commute/relocate:
- Royal Tunbridge Wells TN4 9NY: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location: In person
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