Club Manager

2 weeks ago

Bury St Edmunds IP EQ, United Kingdom Flempton Golf Club Full time £33,000 - £40,000 per year

Role summary:

  1. Manage the resources and deliver cost effective, efficient support services to the members of the club, making optimum use of technology and financial control.

  2. Have operational responsibility for the running of the administration of the Club and its premises whilst overseeing the greenkeeping activity run by the Head Greenkeeper

  3. Be responsible for all employed staff and contractors in the club including all administration, cleaning, club professional, bar and catering staff.

  4. Promotion of the Club and development of initiatives aimed at increasing revenue, and managing membership numbers within the parameters set.

  5. On behalf of The Board:

  6. Run the Course & Clubhouse

  7. Day to day operation of the club within the guidelines of The Board and Members

Responsibilities:

  1. ​To have daily responsibility for all aspects of the administration of the Club and its premises within the framework of the Club's Articles, business plan, policies, procedures and approved budgets.

2.​ To action all directions from the Board in a timely, professional, and effective manner, and to provide appropriate support as well as monthly and other reporting to ensure key milestones in the business plan are achieved.

  1. ​To achieve high standards of performance from all staff by effective management. This would include management of Head Greenkeeper, Bar Manager, Chef and Club Administrator who would be direct reports. Each of those department heads would be responsible for their own teams and the line management of their staff.

  2. ​To be the first point of contact for members and visitors and to promote the Club internally and externally in a professional and friendly manner, such that the membership base increases, other sales and marketing initiatives are achieved and the standing and reputation of the Club is maintained at the highest level.

  3. ​To efficiently manage and effectively administer all aspects of the running of the Club on a day to day basis.

  4. ​Liaise with the Head Professional at Flempton to ensure the agreed SLA is met.

  5. ​Responsible for administering and management of competitions on a daily basis in support of the Competitions secretary and the Council.

  6. ​To attend and feed into any meetings required by the council and its subcommittees, this will include participating in the provision of the club business plan and the departmental budgets required each year.

  7. In conjunction with the House & Estates Board, regularly inspect the Club's property assets in order to identify maintenance issues and to ensure that high standards of house‐keeping and general maintenance in respect of the Clubhouse and related areas are achieved.

  8. Manage all aspects of internal and external communications with a high degree of professionalism. Communicate effectively and efficiently with Club members on all appropriate matters, utilise e mail, social media and keep noticeboards / signage up to date. Continually seek fresh ways to improve communications and in particular between the Clubs Council and the members

  9. With support from the Club Bookeeper and the Director responsible for communications ensure that all systems including Xero, Club V1, HR Direct and the website are up to date and complete.

  10. With the support of the Club Treasurer and Accountants ensure that all financial requirements are met and that all information is presented in a timely manner.

  11. Manage all aspect of the club Health and Safety using the OBBI system.

Job Type: Full-time

Pay: £33,000.00-£40,000.00 per year

Benefits:

  • On-site parking

Work Location: In person

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