Scheduler

2 days ago

Slough, Slough, United Kingdom Acorn Engineering Limited Full time

Summary

At Acorn, we believe in delivering excellence through teamwork, integrity, and a customer-first approach. Our culture is built on collaboration, accountability, and continuous improvement. If you thrive in a dynamic environment and want to be part of a company that values its people as much as its clients, this is your opportunity.

About the Role

Schedulers are the heartbeat of our operations. You'll ensure our technicians are in the right place at the right time, delivering exceptional service to our clients. This role requires a proactive, detail-oriented individual who can manage priorities and maintain accuracy under pressure.

Package & Benefits

Location: Slough, Berkshire

Salary: up to £29500

Hours: 37.5 per week (Shift patterns: 7:00am–3:30pm & 9:00am–5:30pm)

Company Benefits

Pension scheme

Company Events

Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family

25 days holiday - plus bank holidays

Responsibilities

Act as the first point of contact for planning and completion of scheduled tasks and maintenance.

Maintain accurate resource planning and ensure engineers' schedules are optimized for productivity.

Coordinate reactive and planned works, meeting KPIs and SLAs.

Liaise with technicians and clients to resolve scheduling queries promptly.

Organize holiday and sickness cover, call-out rotas, and overtime.

Ensure compliance with contractual and statutory timescales.

What We're Looking For

Proven experience in scheduling within a fast-paced environment.

Strong organizational and communication skills.

Ability to work independently and as part of a supportive team.

Customer-focused mindset with attention to detail.

Experience with scheduling systems (Concept Evolution advantageous).

Intermediate to advanced PC skills (Word, Excel, Outlook).

Work Location: In person

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