Driver Team Manager

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Job Details
This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.

Job Details
We currently have an opportunity for a Driver Team Manager to lead our transport operation team. Reporting directly to our Senior DTM/Fleet and Transport Manager, you will efficiently manage a team of drivers and ensure that the Transport / Fleet function delivers financial and customer service objectives, ensuring it operates legally and within all Health & Safety obligations to drivers and members of the public.

Location: Croydon CR9 0DB
Hours per Week:
39 hours per week – Flexible shift times as per business needs. Predominately starting at 0600

Days:
Monday to Friday with Saturday on a rota

Salary:
£

Responsibilities

• Ensure that reported vehicle defects are rectified promptly
• Monitor and manage drivers' performance, ensuring compliance to procedures as detailed in the driver's duties booklet
• Ensure that vehicle security disciplines are maintained
• Enforce driver compliance with the strict controls around van condition and preventative maintenance
• Ensure vehicle and driver presentation conforms to company requirement to promote the brand
• Monitor that drivers adhere to the route delivery sequences and record actual start and finish times for each route.
• Report vehicle defects and maintenance requirements to ensure road-worthiness and promote driver safety
• Ensure delivery bins and returns are collected from customer premises and promptly returned to the Service Centre according to company guidelines
• Maintain a driver training program to increase drivers' skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand.
• The management and relevant communication of driver delivery failures to minimise the disruption to customer service.
• Prompt and effective reaction to breakdowns and accidents.
• Compliance to standard operating procedures and contractual requirements through the achievement of specific KPIs
• Ensure all customer deliveries are affected in the prescribed manner
• Investigate customer services issues and provide prompt feedback
• Ensure the department meet all Health & Safety requirements and Direct Reports are aware of their responsibilities.
• Ensure compliance to Standard operating procedures
• Provide effective leadership and motivation through regular team briefings/debriefings
• Take appropriate steps to maintain Investors in People accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.

About The Candidate
You will take responsibility for all areas of people management for direct reports including coaching and nurturing talent and motivating the team through effective leadership, providing coaching and guidance to colleagues in areas of responsibility.

You will also work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement.

Knowledge, Skills And Experience Required

• Experience of managing first line managers as direct reports
• Previous experience working in logistics
• PC literate
• Full Driving licence

Level Of Decision Making

• Make recommendations for the improvement of processes and procedures
• Implementation of corporate processes and procedures in a consistent manner in line with company requirements
• Make recommendations for improvements in area of responsibility

**What Cencora offers****
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

**Affiliated Companies****
Affiliated Companies: Alliance Healthcare Management Services Limited

*Equal Employment Opportunity*
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned