Implementation Consultant

Who We Are:

Interested in joining our team?  Here is some more information about us  Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events.  In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events.  Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum.  Some of our global clients include: ExCel London,  Museum of Contemporary Art Australia, the Porsche Experience Center in Germany and the Sydney Opera House.

Working @ Momentus:

Surround yourself with highly motivated co-workers that push you to be your best each day. Momentus offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.

As an Implementation Consultant, you will be part of a motivated and highly skilled team that designs, develops, deploys, personalizes, and supports client onboardings while having the opportunity to be exposed to a wide variety of services and technologies.

Responsibilities include: 

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure a smooth delivery while supporting clients through the implementation process.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.
• Drive integration requirements and analysis workshops and write detailed specifications for the development team.

• Bachelor's Degree
• Fluent in English and French. Dutch language proficiency is a plus.
• Experience in Enterprise SaaS or Software Implementation
• Minimum of 3 years' experience acting as a billable resource with a utilization target
• Excellent organizational, written, and verbal communication skills and strong command of the English language
• Ability and availability for travel (up to 40%) to client sites for face-to-face meetings, as requested by the client
• Basic understanding of financial/accounting concepts is a plus

What makes you a great fit:

• You are self-motivated and perform independently in a fast-paced environment that is constantly changing
• You possess exceptional time management skills
• You enjoy problem-solving mindset and adaptability
• You take a Customer, Quality, and Results-oriented approach
• You have experience with Mavenlink (Kantata) and/or Momentus Software a plus
• You are a Venue and/or Exhibition industry expert

At Momentus, we understand that the best talent doesn't just want a job; they want a fulfilling career. That's why we offer jobseekers like you an exceptional package:

Paid Time Off: Take time to rest, recharge, and enjoy local company holidays.

Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.

Two tickets valued up to $500 to attend events hosted by our valued customers, fostering strong relationships and industry connections.

CEO Impact Award: Recognizing our employees' dedication to our values with a custom pair of shoes as a token of appreciation for their commitment.

No Dress Code: We value your individuality. Come as you are - because we know you're smart enough to choose what to wear.

Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever.

Flexible Career: We believe in work that works for you. Get the job done where You work best. It's about winning at life by loving your job.

Your Voice Matters : We believe in open communication and support your growth through annual reviews, department meetings, and personal 1-on-1's. We value your input and are committed to creating a feedback-rich culture where your ideas and contributions are celebrated. 

Tailored Onboarding for You: From day one, we provide individualized onboarding for every new member of our team. We recognize that everyone is unique, and we're here to ensure your transition into our company is seamless and tailored to your needs. 

Personal Growth Matters: We're passionate about your growth We offer both internal and external development opportunities, ensuring you have the tools and resources to climb the ladder of success. Your journey with us is not just a job; it's a path to continuous improvement and achievement.

Accessibility & Work Environment

Momentus Technologies is committed to fostering an inclusive and accessible work environment. If you require any accommodations during the recruitment process or in your role, please let us know. We are happy to support your needs.

This role is primarily computer-based and may involve extended screen time, frequent communication through digital channels, and working in a remote or office environment. We're committed to supporting flexibility and well-being across all regions.