Software Asset Management Analyst

Meet the Team On our team, you will have a rotating portfolio of targeted applications to review. You will collaborate closely with the Product Owner within Software Asset Management and internal stakeholders from various business organizations to analyze competing applications and agree on the recommended standard within Cisco. This will reduce friction and cost within Cisco by removing duplicate tooling and enhancing governance. Your Impact * Application Portfolio: Take charge of a dynamic, rotating portfolio of targeted software applications. Use your analytical acumen to conduct in-depth reviews, leveraging industry standards, advanced AI tooling, and Cisco best practices. * Collaborate and Influence: Partner closely with Product Owners, architects, security, and stakeholders from diverse business units. Facilitate consensus on recommended standards, reducing friction and duplication while maximizing value. * Drive Data-Driven Decisions: Research and synthesize spend, install, and usage metrics. Collect and analyze stakeholder use cases and perform feature comparisons to ensure solutions meet Cisco's evolving needs. * Present Impactful Insights: Develop and deliver clear, actionable recommendations to IT and cross-functional leadership at the monthly Software Standardization Board. Articulate your findings with confidence and clarity. * Champion Cisco Standards: Ensure proposed solutions meet internal gating criteria for architecture, security, accessibility, and user experience. Engage vendors to address feature gaps and align product roadmaps to Cisco's requirements. * Optimize Processes: Continuously review and enhance business procedures, policies, and operational documentation—ensuring knowledge is easily accessible via platforms like SharePoint. * Agile Delivery: Operate within an agile framework; create and update user stories in Jira, contribute to sprints, and help drive iterative improvements. * Lead and Support: Facilitate smooth onboarding and rollout of approved applications. Deputize for SAM leadership when needed, exemplifying Cisco's culture of ownership and accountability. Who are you? You are a passionate collaborator, a proactive self-starter, and a trusted partner—driven by innovation and a commitment to excellence. You thrive in Cisco's fast-paced, inclusive environment, consistently taking initiative and delivering results with minimal oversight. You bring deep analytical expertise, transforming complex data into actionable insights. You communicate with clarity and impact—whether writing, presenting, or engaging cross-functional teams. Your influence helps build consensus, drive alignment, and deliver the best solutions for Cisco. You are agile and adaptable, always seeking out new technologies, tools, and best practices. Creative problem-solving is in your DNA. You're meticulous, highly organized, and detail-oriented, ensuring nothing falls through the cracks as you manage multiple priorities. Minimum Requirements * Experience: 5+ years as a Business Analyst, in Software Asset Management, or a related role, demonstrating robust analytical, diagnostic, and problem-solving capabilities. * Automation: Hands-on experience with automation tools such as Power Automate. * Detail-Oriented: Strong attention to detail and a commitment to data accuracy and process rigor. * Organizational Skills: Proven ability to multi-task and effectively prioritize workload in dynamic environments. * Communication: Exceptional written, presentation, and verbal communication skills; able to connect with both technical and business audiences. * Innovation: A creative approach to challenges and a continuous learning mindset. * Agility: Familiarity with Agile methodologies, including requirements tracking, backlog grooming, and cross-functional collaboration. * Collaboration: Communicates and partners effectively with IT and business stakeholders at all levels. * Cisco Spirit: A "roll up your sleeves" attitude—hands-on, accountable, and always ready to drive program success. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.