Area Supervisor

We're looking for a dynamic and safety-focused Energy Operations Supervisor to oversee direct and contract resources, assets, and workload delivery in Cadent's West Midlands Network. This is a pivotal leadership role where you'll support management, inspire your team, and ensure smooth, efficient operations that align with our core values and performance goals.

You'll be a role model for teamwork, collaboration, and customer service, proactively planning ahead, promoting best practices, and fostering an inclusive, high-performing environment. With a strong grasp of Cadent's policies and procedures, you'll champion safety, quality, and continuous improvement while helping your team grow and succeed.

If you're inquisitive, driven, and passionate about delivering brilliant service to internal and external stakeholders, we'd love to hear from you.

• Operational Leadership & Compliance: Lead the implementation of best practices across the Network area. Ensure full compliance with legislation, company policies, Safe Systems of Work, CDM duties, and cyber procedures. Supervise internal teams and contractors to maintain safety, security, and competency on site.
• Workforce Management & Development: Drive performance, productivity, and cross-skilling of Delivery Resources. Monitor operational performance using MI/data, implement improvement plans, and manage absenteeism and performance issues. Conduct workplace inspections and deliver compliant team briefings.
• Workload & Project Delivery: Own and manage work delivery schedules, ensuring technical compliance and alignment with SLAs across AMP, reactive, customer-driven, and asset health projects. Apply project controls, reforecasting, and reporting to ensure delivery to plan. Enable the Future Energy Programme and support design processes.
• Data Quality & Systems Assurance: Ensure accurate data capture within the Work Management System and asset condition reporting tools. Drive quality assurance through AQAD and compliant application of the G17 process. Maintain engineering compliance and monitor asset health across the network.
• Customer & Stakeholder Engagement: Act as the public face of Cadent, responding to complaints and enquiries professionally. Collaborate with Customer Operations and Technical Support Teams to support work completion and service excellence. Provide technical advice and lead investigations into process safety and asset incidents.

• Educational & Professional Credentials - HNC, SNVQ, NVQ, or equivalent in network engineering or related field. IOSH certification and SCO CP & AE accreditation
• Industry Experience – Demonstrable experience, ideally in gas engineering project delivery
• Technical Expertise - In-depth knowledge of gas assets, process systems, and engineering standards. Familiarity with Gas Distribution core processes and operations
• Safety & Compliance Knowledge - Strong understanding of HSE regulations, Process Safety principles, and risk management tools
• Operational Competence - Proven ability to apply SCO requirements and ensure engineering compliance in a regulated environment

At Cadent, we're thrilled to be part of the future of UK energy

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What's In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life's special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don't meet every requirement? No problem If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can't wait to welcome you

What's next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.