Facilities Technician

Job Title: Facilities Technician

Department: Estates

Salary: £25,299 - £26,812

Job Type: Permanent

This role is responsible for the security, safety and general appearance of the College buildings and grounds, together with minor works maintenance and repairs, ensuring the delivery of a high-quality customer focused service as standard. Working as part of a team across all college sites, the facilities technician will ensure all staff, students and visitors along with College buildings, valuables, resources and assets are safe and secure. They will encourage and engage in an ethos of shared responsibility and respect, to enable the safeguarding and wellbeing of any user of the College. Where safe to do so the facilities technician will proactively intervene to mitigate and eliminate situations where safety and security may be compromised.

This is a flexible role providing support cross college across all premises occupied by the course or its subsidiaries. There is no fixed workplace attached to this role which also includes responsibility for the security of College premises and contents during and outside normal College opening times. The role-holder will be observant making regular visits to all parts of the premises for security purposes and challenge assertively, but not aggressively any apparent unauthorised persons or intruders on College premises.

Responsible to: Facilities Supervisor

• Be an approved key holder with responsibility for opening and closing premises at times required

• Ensure the practice and promotion of safe and healthy behaviour in the College

• To act as first point of contact for any security incidents on College premises

• Provide written / electronic reports relating to incidents where there have been breaches in security or Health and Safety

• Undertake Security patrols and other routines within any of the College premises as required

• To support and assist in staff and student identification checks

• Undertake general porter duties including but not limited to moving furniture and equipment of a none technical nature to and from rooms and other premises used by the college

• Assisting in operating a system for the delivery of College goods by checking and signing for goods received and moving them as necessary to the appropriate location or storage area.

• Deployment of bollards, barriers or tape to keep internal or external prescribed areas free from vehicles for deliveries or other specific purposes requested by the Centre or Facilities Coordinator.

• Change locks and arranged for keys to be cut as and when required.

• Take all reasonable steps to eliminate waste by turning off lights, appliances or isolating electrical, gas or water systems when not in use

• Monitor the state of repair of all furniture, fixtures and fittings on site and report any faults

• Undertake minor maintenance and first fix as required, examples include but are not limited to: Painting and decorating, Change light fittings, shades, diffusers, fuses, plugs, and taps washers, Undertaking basic repairs to such furniture, fixtures, fittings, and the fabric of the building, Drilling holes in walls and hanging fixtures and fittings as required

• Manage any external areas and when required and in adverse weather conditions sprinkle rock salt on paths, steps, paved areas, and driveways as appropriate.

• To assist in keeping external areas and roadways clear of obstruction for potential access of emergency service vehicles.

• To act as a Fire Marshall and / or First Aider, as required, in the event of an incident.

• To actively support and implement the 'One College, One Mindset' initiative.

• To support any key cross college activities such as enrolment, open evenings and recruitment events

• To follow departmental policies and procedures and operate within service standards at all times

• To adhere to organisational policies and procedures such as GDPR, Equality and Financial Regulations

• To carry out such other relevant and appropriate duties within the framework of a post of this grade that may from time to time be required at a location determined by the needs of the service.

• To make full use of new technology in all aspects of job requirements To participate fully in:

• Professional development

• In-service training opportunities which are made available
• The college appraisal scheme

Essential Criteria

• Experience of working in a security, maintenance and/or caretaking role

• Completed formal security training or willingness to complete

• Understanding of safe working practices in line with Health and Safety Legislation

• Experience of alarm systems, CCTV and radios

• Ability to undertake minor repairs and first fix maintenance

• A basic understanding of heating and ventilation systems and controls

• Experience of working in a customer-oriented environment

• Experience and knowledge of customer care procedures

• Good communication skills, verbal and written

• Minimum of Level 2 literacy and numeracy or willingness to complete

• Flexibility to work across all college premises and work a shift pattern as directed

• Ability to work both as part of a team and on own initiative.

• Good inter-personal skills with the ability to answer enquiries and deal with all customers in a friendly and efficient manner

• Ability to show an understanding of, and commitment to College policies and procedures, particularly equality and diversity.

• Ability to set high standards for students, colleagues and for themselves

• Positive personality – self-motivated

• Willingness to assist and interact with internal and external stakeholders

• Ability to be flexible and adapt workload/priorities to meet the demand of the unit

• Ability to perform a variety of functions within a team with a positive approach to change Clear personal commitment to meeting and surpassing customer expectations

• Be committed to their own personal development

• Full UK driving licence essential.

Desirable Criteria

• A basic understanding of heating and ventilation systems and controls

• Understanding and an awareness of an educational environment

• First aid and/or Fire Marshall training certificate

• Commitment to keep up to date with new and emerging technologies and resources, and horizon scanning to identify potential opportunities to enhance the service.

Please Note

This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged.

Why Join The City of Liverpool College?

As a valued member of our College community, you'll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.

Here are some of the benefits available to you:

Generous holiday allowance

Up to 30 days annual holiday allowance, plus 1 wellbeing day. You'll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.

Pension Scheme

You'll be part of the Aviva pension scheme, with contributions of up to 10%.

Employee Benefits Platform

As part of your role, you'll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You'll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You'll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.

Health and Wellbeing

As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you're facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.

You'll also have access to the online wellbeing portal, asecure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules

as well as daily wellbeing tips.

Medicash Scheme

Access to Medicash health plans – supporting you and your family with enhanced access to treatment, wellbeing services, and expert care whenever you need it. We also offer free flu vaccinations to help keep you feeling your best all year round.

Life Assurance

We offer life assurance to give you and your family added peace of mind — with a benefit of up to three times your annual salary payable in the event of death in service.

Travel

We offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It's all about making your commute more affordable and less stressful.

Flexible Working

We offer flexible working options depending on business need to support our employee's work-life balance.

Professional Development

We're passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.

College Benefits

Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.

About The City of Liverpool College

The City of Liverpool College is a leading education provider for almost 12,000 students across the Liverpool City Region, from ages 16 and up.

Our passion for nurturing talent and personal approach to teaching makes sure all our students are fully equipped to realise their potential and be empowered to live out their career ambitions.

We believe in opportunity for all and offer access to both academic and vocational courses. From GCSE to degree level, our students achieve some of the highest exam results in the region.

As a recognised leader in skills and education, we are proud to have been named the Liverpool Chamber of Commerce 2024 Skills Provider of the Year, a testament to our deep-rooted commitment to delivering outstanding education that meets the needs of our students and the regional economy. We are also a proud member of the Chartered Institution for Further Education, reinforcing our position as a centre of excellence within the sector. Our recent Ofsted inspection rated us 'Outstanding' for Adult Provision and Personal Development, highlighting our dedication to providing life-changing education that empowers learners at every stage of their journey.

Our Mission

To provide high quality skills and education by delivering opportunities for growth to all people and businesses of the Liverpool City Region.

Our Goals

• Deliver world class skills in business
• Provide an outstanding learning and student experience
• Develop the talent for sustainable employment

Safeguarding Our Students

The City of Liverpool College is dedicated to safeguarding and promoting the welfare our learners, and all staff will require an Enhanced DBS check.

Ready to Take the Next Step in Your Career?

Join a dynamic team shaping the future of education in the Liverpool City Region. With over 600 dedicated staff, five campuses, hundreds of courses, and more than 10,000 students, we're proud to be a leader in learning and innovation. Ready to make an impact? Apply now and become part of our journey.