Delivery Manager

Role Overview

We are seeking a Delivery Manager who is experienced in delivering transformational change using best fit agile methodologies to join our high performing Projects & Programmes capability. As a Delivery Manager at FSP, you'll be central to the growth of our client relationships and the successful delivery of engagements within quality, time, cost, and scope parameters.

This role will be ideal for an individual who is enthusiastic about the pace and energy of a consulting environment and helping clients reach their goals.

Responsibilities

• Team Leadership & Collaboration:
  Lead cross-functional Agile teams, ensuring effective collaboration among developers, testers, product owners, and stakeholders. Foster a culture of transparency, accountability, and continuous improvement.
• Agile Methodology Expertise:
  Drive the adoption and consistent application of Agile practices (Scrum, Kanban, etc.), including sprint planning, daily stand-ups, retrospectives, and backlog refinement. Ensure teams adhere to Agile principles.
• Delivery Oversight:
  Manage the end-to-end delivery of projects, from initiation to deployment, ensuring timely and high-quality delivery of products or features. Monitor progress and remove any impediments that hinder team performance.
• Stakeholder Management:
  Act as the primary point of contact between stakeholders and the development team, ensuring clear communication, managing expectations, and providing regular updates on project progress.
• Continuous Improvement & Metrics:
  Track and analyse key delivery metrics (velocity, burndown charts, etc.) to improve team performance. Encourage a mindset of iterative learning and adapting processes to increase efficiency and value delivery.
• Client engagement and growth:
  Proactively identify new client opportunities that drive mutual success.
• Effective planning:
  Demonstrate the ability to plan & consult on best approach/practice supporting effective utilisation of resources to ensure maximum efficiency and output.
• Effective planning:
  Ability to plan & consult on best approach/practice supporting effective utilisation of resources to ensure maximum efficiency and output.
• Proactive risk management:
  Effective Risk, Issue, Assumption, and Dependency Management, proactively identifying and mitigating challenges to ensure project success and resilience.

About you

• 3 years of experience in a role as an Agile Delivery Manager
• Experience of working in an Agile Delivery team, leading delivery rituals such as daily scrums, retrospectives, backlog refinement and prioritisation, utilising work management toolsets such as Azure DevOps or Jira
• Possess a proven track record of managing projects & engagements across diverse industries
• Experienced in managing and engaging with senior stakeholders
• Experience of managing multi-disciplinary project teams, fostering collaboration, and maximizing the collective strengths of teams
• You are at your best, when creating clarity and order from challenging consulting engagements
• Demonstrate a focus for business and user outcomes as opposed to pre-defined outputs or deliverables
• Product Management/Ownership experience desirable, to support our growing, multidisciplinary, team

Knowledge and experience of the following would be advantageous:

• Expertise in delivering and consulting on Agile delivery methodologies and best practices
• Certified Scrum Master and/ or Scrum Product Owner
• Experience working in a consulting or professional services organisation.

What we look for in our people

• Strong alignment with FSP values and ethos
• Commitment to teamwork, quality and mutual success
• Proactivity with an ability to operate with pace and energy
• Strong communication and interpersonal skills
• Dedication to excellence and quality

Who are FSP?

Founded in 2012, FSP Consulting Services (FSP) are a leading enterprise-level digital evolution and cyber security consultancy. We enable peak performance, cultural cohesion and business growth through technology by adopting a comprehensive approach to strategy and creating viable, sustainable, and resilient digital futures for organisations and their teams.

At the heart of everything we do is our unwavering commitment to the evolution of organisations and their people. We work in partnership with our clients, helping them to become responsive, engaged and supremely equipped for a successful future, blending high-quality business and technology delivery with a dedication to exceptional client experience.

Behind this commitment is a dedicated employee-first strategy, built around our organisation's core values. We are proud to be a multi award-winning workplace, most notably recognised by Best Companies as #1 Best Company To Work For in the UK, Tech and the South East in 2023.

We are ISO27001 and ISO9001 Certified by UKAS. We are also a CREST approved penetration testing and SOC company, IASME Cyber Essentials Certification body and Cyber Essentials Plus certified.

Find out more about our awards here:

Why work for FSP?

At FSP, we are committed to providing:

• A collaborative and supportive environment in which you can grow and develop your career
• The tools and opportunity to do work you can be proud of
• A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
• Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
• Industry leading coaching and mentoring
• Competitive salary and an excellent benefits package

Equal and Fair Opportunity

FSP is an equal opportunity employer and we welcome applications from all suitable candidates. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.

Research suggests that applicants from underrepresented groups are less likely to apply for roles if they do not precisely meet requirements, or if they felt there were clear barriers as to who should apply. If you are excited about a potential role with us but are concerned that you may not be a perfect fit, please do apply, as you may be the ideal candidate for this role or for a different vacancy within FSP.

We endeavour to always provide fair opportunity for applicants to showcase themselves in the best way possible during any interviews or meetings. If you require any adjustments for a call or in-person meeting, please let us know.